Implementation Engineer

3 months ago

Remote, WorldwideMid Level

Responsibilities

Plan and coordinate onboarding projects, meet customer business requirements, and drive user adoption.
Deploy vulnerability management solutions and design architectures for different asset classes and environment sizes.
Develop integrations, scripts, and tools to address customer-specific technical challenges.
Improve implementation processes, efficiency, and post-sales delivery performance.
Build customer relationships and provide technical support and service.
Explain end-to-end integrations and complex technical solutions to less technical stakeholders.
Coordinate transitions from pre-sales to post-sales with the Sales team.
Collaborate with Product to prioritize and productize impactful solutions.

Understand cybersecurity concepts such as attack vectors and the kill chain.
Understand compliance frameworks and policies including NIST and ISO.
Have customer or stakeholder engagement experience involving technical project management or consulting.
Have programming experience with Python or another object-oriented language.
Be able to configure and deploy software integrations.
Demonstrate rapid learning and creative problem-solving skills.
Preferred: experience with security tools or vulnerability management platforms, including SIEM, SOAR, or IDS.
Preferred: experience with data ingest pipelines, ETL, or automation.
Preferred: understanding of cloud concepts and PaaS.
Preferred: ServiceNow configuration and end-user experience.
Preferred: enterprise customer technology integration experience.
Be able to work autonomously on complex tasks within a team and work in the EST time zone.

100% company-paid health, dental, vision, life, and short-term disability insurance options.
Generous 401(k) contribution that is not a match.
Flexible paid time off and 10 company holidays.
Equity in a high-growth, venture-capital-backed startup.
Work with a collaborative company culture on a market-defining product.

51-200 employees