Forward Deployed Engineer
GenLogs Corporation2 months ago
Remote, United StatesSenior
Responsibilities
- Lead technical integrations between GenLogs and external TMS, CRM, ERP, data provider, and compliance systems.
- Conduct customer discovery, map workflows and data flows, and translate needs into technical requirements, API specifications, and data models.
- Build REST API integrations, event-driven workflows, and data pipelines using Python, TypeScript, SQL, and backend technologies.
- Collaborate with product and platform engineering to influence the roadmap and reusable integration frameworks.
- Provide hands-on support during deployment and rollout, including troubleshooting and performance tuning.
- Document workflows, integration maps, and best practices for internal and external teams.
- Train customer IT teams and operators to adopt and scale GenLogs solutions.
- Own scoping, implementation, deployment, and ongoing iteration for customer solutions.
Requirements
- At least 5 years of experience in software engineering, solutions engineering, or technical consulting.
- Proven experience designing and deploying production-grade integrations between enterprise platforms.
- Advanced proficiency in Python, Node.js, or similar backend languages, including asynchronous patterns, API consumption, error handling, and observability.
- Deep experience with REST APIs, webhooks, OAuth2, SAML, Auth0 flows, event-driven architectures, and data pipelines.
- Expert-level SQL skills, including schema design, query optimization, execution-plan analysis, and work with large-scale datasets.
- Working knowledge of machine learning principles and experience working with machine learning model outputs.
- Ability to lead customer-facing technical discussions, gather requirements, influence stakeholders, and drive end-to-end implementation plans.
- Ability to architect secure, scalable, and resilient solutions involving rate limits, retries, idempotency, monitoring, and secrets or key storage.
- Experience troubleshooting production issues in distributed systems, including latency, timeouts, schema mismatches, and vendor outages.
- Strong written and verbal communication skills, including the ability to explain technical concepts to executives, operators, and developers.
- Ability to work independently and operate effectively in fast-paced, ambiguous environments.
- Preferred qualifications include experience at an early-stage startup or mission-driven technology company and exposure to freight, mobility, public safety, or transportation technology markets.
Benefits
- Remote work environment.
- Opportunity to work directly with strategic customers and deploy software affecting freight movements, supply chains, and customer decisions.
- Opportunity to work across engineering, product, delivery, and customer operations at a hardware, software, and data company.
Tech Stack
Categories
Forward Deployed