Principal Software Engineer, Full Stack (Observability)
InformaticaBase Salary
$197k - $345k/yr
Responsibilities
- Lead technical design and end-to-end delivery of observability features from architecture through production operation.
- Drive cross-team alignment on data ingestion, query performance, cost boundaries, instrumentation, access control, and telemetry onboarding.
- Define integrations between Unified Observability, existing Salesforce products, and telemetry sources.
- Use AI tools for code generation, refactoring, testing, code review, debugging, and engineering investigations.
- Build internal tooling and agents for PR triage, on-call runbooks, log analysis, and capacity planning.
- Raise engineering quality through technical mentorship, design reviews, written communication, and team-practice improvements.
- Partner with Product Management and help shape hiring, engineering culture, and technical strategy.
Requirements
- 10+ years of software engineering experience and 3+ years in a technical leadership or principal-level role.
- Hands-on experience with Claude Code or similar agentic coding environments and sound judgment when reviewing AI-generated work.
- Deep proficiency in Java, including API design, data modeling, and service-layer architecture.
- Hands-on front-end and UI development experience with React or Lightning Web Components.
- Experience operating distributed, multi-tenant systems at scale with observability and streaming systems such as OpenTelemetry, Kafka, HBase, ClickHouse, or equivalent time-series databases.
- Experience with dashboarding using Grafana and familiarity with OpenTelemetry, OCSF, collectors, semantic conventions, instrumentation libraries, and PromQL.
- Preferred experience with observability, monitoring, telemetry pipelines, SRE/on-call tooling, incident response, high-cardinality metrics, distributed tracing, log aggregation, and large-scale data-visualization UIs.
- Preferred experience leading technical strategy across platform and product organizations, including capacity planning and cross-team dependency management.
- Demonstrated ability to decompose product requirements into parallel workstreams, drive execution, mentor senior engineers, and build consensus.
Benefits
- Benefits include time-off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role is part of Salesforce’s established Event Monitoring team and offers substantial technical and leadership scope on a major new platform initiative.
- Salesforce provides reasonable accommodations during the application and recruiting process and maintains an equal opportunity, non-discrimination workplace.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com