1 day ago
Bangkok, ThailandMid Level
Responsibilities
- Support new and existing customers with the integration of Amadeus products and solutions.
- Analyze customer systems and service requirements and identify actions needed for integration.
- Manage product and solution integration schedules.
- Determine and document adaptations to Amadeus products and services.
- Write functional specifications for customization and verify that they reflect customer requirements.
- Test customized products and solutions to ensure they meet specified requirements before customer delivery.
- Provide functional support and problem resolution to sales and customer functional staff.
- Support project activities during implementation.
- Make recommendations for new solutions and improvements based on analysis of multiple information sources.
Requirements
- Fluent written and spoken English.
- Experience in the travel industry, GDS, and implementation processes.
- Basic understanding of development environments and tools such as Git, Bitbucket, Azure, Qlik Sense, IP addresses, and domains.
- Willingness to work flexible hours to support customers worldwide.
- Ability to work under pressure, meet deadlines, solve problems, collaborate, and adapt.
Benefits
- Flexible working model.
- On-the-job and formal learning and development opportunities.
- Caring environment supporting professional growth and personal well-being.
- Compensation packages with bonus, caregiving, and health benefits.
- Global, diverse, and inclusive work environment.
About Amadeus
Amadeus builds enterprise software and transaction platforms for the travel industry, including a global distribution system and airline passenger service systems, plus airport and hospitality solutions. It sells to airlines, travel agencies, airports, hotels, and rail operators through long-term contracts, software subscriptions, and transaction-based fees. Founded in 1987 and headquartered in Madrid, it is a public company listed on the Madrid stock exchange.