3 months ago
Pune, IndiaStaff+
Responsibilities
- Provide technical leadership, standards, oversight, and direction to APAC Application Engineers.
- Establish technical priorities, allocate engineering resources, and balance customer commitments, implementation risk, capacity, and long-term maintainability.
- Review and approve solution designs, identify dependencies and risks, and govern technical exceptions across customer engagements.
- Oversee proof-of-concept, pilot, production implementation, expansion, and complex support work for Litmus products.
- Act as the escalation point for critical incidents, architecture concerns, unresolved Level 2 cases, and complex technical issues.
- Perform or guide advanced troubleshooting, root-cause analysis, performance analysis, and remediation across products, infrastructure, networks, integrations, data flows, and industrial systems.
- Onboard, mentor, and coach Application Engineers while improving delivery standards, reusable assets, and implementation methodologies.
- Support Sales Engineers and Account Executives with architecture reviews, technical strategy, proposals, scope validation, and pre-sales-to-delivery handoffs.
- Provide technical feedback to Product Management and Development and contribute to roadmaps, design reviews, beta programs, and release readiness.
Requirements
- 10–15 years of progressive experience in application engineering, solution architecture, systems integration, technical consulting, customer success engineering, industrial technology, or a related technical discipline.
- Significant experience leading complex software, infrastructure, automation, IIoT, analytics, edge-computing, or shop-floor implementations in manufacturing or industrial environments.
- Experience providing architecture oversight, design approval, implementation governance, and technical leadership across multiple customer engagements.
- Experience directing or overseeing engineers, including setting priorities, reviewing deliverables, mentoring, and making technical decisions.
- Strong understanding of industrial and enterprise architecture, networks, security, protocols, Linux-based systems, databases, APIs, data pipelines, and distributed deployments.
- Deep hands-on experience with product configuration, systems integration, technical troubleshooting, performance analysis, root-cause analysis, and production support.
- Strong customer-facing communication skills, including leading architecture workshops, explaining complex concepts, managing technical objections, and communicating risk.
- Experience with industrial protocols and systems such as OPC UA, MQTT, Modbus, PLCs, SCADA, historians, MES, and industrial control environments is preferred.
- Experience with Litmus Edge, Litmus Edge Manager, industrial data platforms, edge orchestration platforms, or similar technologies is preferred.
- Experience designing highly available, secure, and scalable industrial edge architectures, supporting regulated or mission-critical environments, and working with systems integrators or technology partners is preferred.
- Pre-sales architecture, proposal approval, statement-of-work review, RFI/RFP, commercial scope validation, product roadmap, technical standards, or reusable engineering asset experience is preferred.
- Relevant certifications in cloud architecture, Kubernetes, networking, cybersecurity, industrial automation, or solution architecture are preferred.
- Bachelor’s or master’s degree in engineering, computer science, information technology, automation, or a related field, or equivalent practical experience.
- Ability to support customers and engineers across APAC time zones and travel regionally when required.
Benefits
- Work with real customers and production systems at the intersection of industrial operations, edge computing, and AI.
- Collaborate with experienced engineering, customer success, sales, product, development, support, and partner teams.
- The role covers the APAC region and requires support across APAC time zones, with regional travel when required.
Tech Stack
Categories
Solutions Engineering
About Litmus
Litmus builds an Industrial Edge Data Platform that connects PLCs, SCADA, MES, historians, and sensors to turn shop-floor data into analytics‑ready information for manufacturers. The privately held company, founded in 2014 and headquartered in Santa Clara, sells subscription software used for predictive maintenance, asset performance, and industrial AI, with ecosystem partnerships including Microsoft, Google, Dell, Oracle, and Mitsubishi.