1 month ago
Base Salary
$178k - $204k/yr
Responsibilities
- Serve as a technical lead for the Deliverability team and drive architecture and execution of major infrastructure and product projects.
- Own and improve high-volume email ingestion, routing, outbound delivery, and decisioning systems.
- Own key services and lead architectural improvements for reliability, performance, and scale.
- Build and operate distributed backend systems, asynchronous work queues, high-volume storage, and high-throughput services.
- Collaborate with infrastructure teams, product managers, designers, and engineers to develop and test product features.
- Take responsibility for production reliability, including on-call responsibilities and system ownership.
Requirements
- 5+ years of professional software engineering experience.
- Strong experience building and operating high-scale, distributed backend systems.
- Experience owning complex systems and making architecture decisions with production impact.
- Fluency in a dynamic language such as JavaScript, TypeScript, Python, Ruby, or a similar language.
- Track record of delivering complex projects in ambiguous environments.
- Product-minded, pragmatic approach to building scalable and extensible solutions.
- Ability to collaborate effectively in a fast-paced, high-growth environment.
- Preferred experience includes B2B SaaS or customer communications, high-volume email delivery, DNS infrastructure, Amazon Web Services, email standards, anti-spam systems, email delivery integrations, Gmail or Office 365 APIs, and Kafka.
Benefits
- Competitive salary and equity.
- Private health insurance, including no-cost plan options.
- Paid parental leave and flexible time off.
- Hybrid work model with office attendance Tuesday through Thursday and work-from-home flexibility Monday and Friday.
- Mental health support through Workplace Options and family planning support through Maven.
- $100 monthly lifestyle stipend for fitness, health, wellness, and other activities.
- Additional Wellness Days during months without holidays and a winter office closure from Christmas through New Year’s Day.
Tech Stack
Categories
About Front
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.