Enterprise Field Engineer - Pre-sales - SouthEast Asia
CodeRabbit3 months ago
Remote, APACSenior
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
- Translate business objectives into technical requirements and solution designs.
- Drive customer demonstrations and Proof of Values showcasing the CodeRabbit platform.
- Help respond to customer security questionnaires.
- Provide feedback to Product and Engineering teams to address customer issues and improve the product experience.
- Monitor industry trends and emerging technologies in AI-powered development tools and platforms.
- Improve internal tools and document playbooks, guides, and best practices.
- Support the transition from pre-sales to post-sales for smooth customer onboarding.
Requirements
- At least 5 years of experience in a customer-facing technical role, including 2 or more years in a dynamic, fast-paced, startup-like environment.
- Experience working with diverse stakeholders ranging from technical teams to business leaders.
- Strong organizational skills and ability to manage multiple customer needs simultaneously.
- Strong experience with software development tools and platforms.
- Comfort working with command-line environments.
- Knowledge of AWS, GCP, or Azure cloud platforms.
- Excellent communication and interpersonal skills.
- Strong ownership, self-motivation, and eagerness to acquire new skills and solve new problems.
- Willingness to mentor and upskill peers through training and shadowing.
- Bonus: experience with Kubernetes, Terraform, or GitHub Actions.
Benefits
- Work on cutting-edge technology with real-world impact
- Collaborative and innovative environment
- Competitive salary, equity, and benefits
- Professional development opportunities
Tech Stack
Categories
Solutions Engineering
About CodeRabbit
CodeRabbit builds an AI-powered code review platform for software development teams, integrating with Git hosts, IDEs, and CI to review pull requests and commits, surface issues, and suggest fixes. Founded in 2023 and based in San Francisco, the privately held company is SOC 2 Type 2 and GDPR compliant and lists customers such as The Economist and Life360.