3 months ago
Munich, GermanyStaff+
Responsibilities
- Build Tacto’s Forward Deployed Engineering function, including its charter, operating model, quality bar, and metrics.
- Hire and lead Forward Deployed Engineers and establish a high-performing team.
- Design and implement processes for scoping, embedding, building, and handing over customer engagements.
- Build hands-on in customer environments using agents, data pipelines, custom logic, and production data.
- Partner with Product and Engineering to turn customer-specific solutions into reusable platform capabilities.
- Lead complex customer escalations with Heads of Procurement and IT.
- Use AI to increase the function’s capabilities and incorporate effective practices into team operations.
Requirements
- At least 5 years of experience building software close to customers through forward-deployed or deployment-style engineering, technical program leadership in a product company, or engineering-heavy consulting at Manager level or above.
- Working knowledge of Python and SQL, with comfort in data pipelines and integration architecture.
- At least 1 year of experience leading engineers, or equivalent experience building something from zero and attracting people to it.
- Experience operating in ambiguous zero-to-one environments and establishing processes from scratch.
- Strong product judgment in distinguishing one-off customer needs from reusable product patterns.
- Senior customer presence, including handling C-level escalations and setting clear commitments.
- Native or C1 German and fluent English.
Benefits
- Competitive salary and company equity.
- In-office workplace in central Munich, with more than 4 days per week in the office.
- Development budget, Lunch & Learns, peer mentoring, external speakers, off-sites, and team events.
- 26 vacation days plus 4 fixed company rest days per year.
- Wellpass membership, fruit basket, and access to Jobrad.
- Voluntary pension contribution and voluntary KITA subsidy for children.
About Tacto
Tacto builds an AI-driven procurement intelligence platform for industrial manufacturers, unifying supplier, material, and cost data to improve sourcing and reduce leakage. The software integrates with ERP and legacy systems to automate analytics and purchasing workflows. Privately held and focused on the European industrial market, the platform is reported to be used by hundreds of companies managing billions of euros in materials spend.