Forward Deployed Engineer - Agentforce Operations (Regrillo)
InformaticaResponsibilities
- Build, configure, and optimize operational workflows and multi-agent orchestration using Agentforce Operations (Regrello).
- Implement agent-to-agent communication standards, Model Context Protocol (MCP), context sharing, task hand-offs, and tool execution.
- Architect and maintain real-time enterprise AI grounding infrastructure using RAG, vector databases, search indexes, and knowledge bases.
- Develop APIs and integration pipelines connecting Agentforce Operations with Salesforce Data Cloud, cloud warehouses, and ERP systems through MuleSoft or custom middleware.
- Use AI-assisted developer tools including Cursor, Claude, and Vibes to accelerate production engineering.
- Model data, ship ETL/ELT pipelines, and build dashboards for agent performance, execution health, fallback triggers, and business outcomes.
- Connect customer deployment feedback with Salesforce product and engineering teams to inform platform roadmaps.
- Deploy solutions on site with key enterprise accounts, requiring 25–30% travel.
Requirements
- 7+ years of professional experience.
- Deep hands-on experience with LLM orchestration, prompt tuning, RAG pipelines, vector search indexes, and knowledge-base retrievers for enterprise data.
- Practical experience with API design using REST, SOAP, and webhooks, plus modern agent protocols such as MCP, tool calling, or event-driven messaging.
- Expertise in process orchestration and API-led connectivity using MuleSoft or custom middleware for legacy ERP integration.
- Understanding of data modeling, schema design, and asynchronous message integration patterns.
- Familiarity with automation platforms such as Pega, UiPath, Automation Anywhere, ServiceNow, Appian, and Microsoft Power Platform.
- Familiarity with enterprise AI and agent platforms including Microsoft Copilot Studio, Google Vertex AI, AWS Bedrock, IBM watsonx, Palantir AIP, and ServiceNow AI Agents.
- Experience with enterprise applications such as Workday, Coupa, Jira, Slack, and major warehouse or transportation management systems.
- Knowledge of data governance and master data systems including Informatica, Collibra, SAP MDG, and Reltio.
- Knowledge of operational execution platforms including Manhattan Associates, Blue Yonder, Kinaxis, and Oracle Transportation Management.
- Preferred: domain expertise in supply chain, manufacturing, or logistics execution.
- Preferred: Salesforce ecosystem experience with Agentforce Specialist, Data Cloud, Apex, Flow, or headless architectures.
- Preferred: hands-on experience with Snowflake, Databricks, or BigQuery.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The role includes 25–30% travel for on-site deployment with enterprise accounts.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com