about 3 hours ago
Remote, IndiaSenior
Responsibilities
- Develop and execute test plans to meet project quality objectives.
- Implement and monitor test scripts for functionality, reliability, performance, and product quality.
- Identify, investigate, and remedy defects and product issues.
- Recommend, implement, and monitor preventative and corrective actions.
- Compile and analyze statistical testing data.
- Ensure user expectations and quality standards are met during testing.
- Draft quality assurance policies and procedures.
- Investigate customer complaints and maintain compliance with quality and industry regulatory requirements.
- Specify, plan, report, design, and review technical quality assurance activities.
Requirements
- Four-year undergraduate degree in Computer Science or a relevant field.
- At least three years of ServiceNow testing experience or related experience.
- Understanding of performance, unit, integration, and automated testing techniques.
- Experience using tools such as IDEs, debuggers, build tools, source control, ServiceNow instances, profilers, and Unix system administration tools.
- Solid end-to-end functional and non-functional testing experience on the ServiceNow platform.
- Hands-on experience using an existing automation framework, preferably ServiceNow ATF.
- Understanding of smoke, functional, integration, system, regression, stress, and black-box testing.
- Preferred certifications include ISTQB, CSTE, or CSA.
Benefits
- Diverse and inclusive workplace with equal-opportunity and affirmative-action commitments.
- Disability accommodations are available upon request.
Categories
About NewRocket
NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust to deliver lasing business value.