Senior Consulting Engineer - Japan
ClickHouse2 months ago
Remote, JapanSenior
Responsibilities
- Serve on customer projects involving design, architecture, integration, implementation, documentation, research, benchmarking, performance and functional testing, reference architectures, sizing, migration, development, and tooling.
- Provide consultative support for strategic users, customers, and prospects during implementation, onboarding, production launches, and proof-of-concepts.
- Provide architectural, technical, and migration assistance, including hands-on engineering tasks.
- Handle L1 to L3 support cases and customer communications when not assigned to larger projects.
- Partner with Product Management, Engineering, and Sales on product roadmaps and account plans.
- Create and support public and internal documentation, knowledge base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results.
- Assist with hiring and mentoring new team members.
- Participate in scheduling and on-call coverage for global 24x7 support.
Requirements
- At least 5 years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
- At least 5 years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.
- Technical breadth and depth in DBMS, OLAP, cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.
- Experience leading and shipping large-scope technical projects with multiple experienced engineers.
- Expertise with a public cloud provider such as AWS, GCP, or Azure and its infrastructure-as-a-service offering, such as EC2.
- Experience with ClickHouse is a bonus.
- Experience with open-source technologies as a user, community member, or contributor is a bonus.
- Experience with Azure, GCP, or AWS is a bonus.
- Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a bonus.
- Excellent communication skills and the ability to thrive in a customer-facing, globally collaborative role.
Benefits
- Remote-friendly flexible work environment; the role is not office-based in Japan.
- On-site travel to customers in Tokyo and up to 35% estimated onsite regional travel.
- Employer healthcare contributions.
- Company stock options.
- Flexible time off in the US and generous entitlement in other countries.
- $500 home office setup for remote employees.
- Opportunities to attend company-wide global gatherings.
Tech Stack
Categories
Solutions Engineering
About ClickHouse
ClickHouse builds an open-source, columnar OLAP database and a managed cloud service for teams that need real-time analytics at scale. The company monetizes through ClickHouse Cloud and commercial support for enterprises running analytics, observability, and AI workloads. Founded in 2021 and headquartered in Palo Alto, it is privately held and serves as the primary commercial steward of the ClickHouse project.