Senior Consulting Engineer - Japan
ClickHouseabout 4 hours ago
Responsibilities
- Serve on customer projects involving design, architecture, integration, implementation, documentation, research, benchmarking, performance and functional testing, reference architectures, sizing, migration, development, and tooling.
- Provide consultative support for strategic users, customers, and prospects during implementation, onboarding, production launches, and proofs of concept.
- Provide architectural, technical, migration, and hands-on implementation assistance.
- Handle L1 to L3 support cases and customer communications when not assigned to larger projects.
- Partner with Product Management, Engineering, and Sales on product roadmaps and account plans.
- Develop public and internal documentation, knowledge base articles, ClickHouse Learning content, reference architectures, blog posts, and benchmark results.
- Assist with hiring and mentoring new team members.
- Participate in scheduling and on-call coverage to provide high-quality 24x7 global support.
Requirements
- At least 5 years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
- At least 5 years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant distributed database management systems.
- Technical breadth and depth in DBMS, OLAP, cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.
- Experience leading and shipping large-scope technical projects with multiple experienced engineers.
- Expertise with a public cloud provider such as AWS, GCP, or Azure and its infrastructure-as-a-service offerings, such as EC2.
- Experience with ClickHouse is a bonus.
- Experience with open-source technologies as a user, community member, or contributor is a bonus.
- Experience with Azure, GCP, or AWS is a bonus.
- Experience with data pipelines such as Kafka, Kinesis, Spark, RabbitMQ, or other technologies is a bonus.
Benefits
- Remote-friendly, globally distributed work environment; the role is not office-based in Japan.
- Up to 35% estimated onsite regional travel, including customer support in Tokyo.
- Scheduling and on-call availability for global 24x7 support.
- Employer healthcare contributions.
- Company stock options for every new team member.
- Flexible time off in the US and generous entitlement in other countries.
- $500 home office setup allowance for remote employees.
- Opportunities to attend company-wide global gatherings and offsites.
Tech Stack
About ClickHouse
ClickHouse is a fast, open-source columnar database built for real-time data processing and analytics at scale. ClickHouse Cloud delivers the query speed and concurrency that applications demanding instant insight from large volumes of data require. As AI agents become more embedded in software, generating higher query volumes at tighter latency, ClickHouse provides a high-throughput, low-latency engine purpose-built for that workload.