Partner Technical Architect
ServiceNow6 hours ago
Base Salary
$134k - $222k/yr
Responsibilities
- Serve as the strategic technical interface for assigned global and regional partners and build relationships with partner executives and practice leaders.
- Lead joint business planning, partner practice growth, specialization strategy, and go-to-market priorities.
- Conduct technical discovery, executive briefings, solution demonstrations, proofs of concept, and architectural validation.
- Translate ServiceNow platform and AI capabilities into scalable, partner-differentiated solutions aligned with industry workflows and customer outcomes.
- Champion intelligent workflows, automation, agent-based use cases, responsible AI adoption, and partner co-innovation.
- Connect solution strategy to measurable outcomes such as efficiency, growth, ROI, and time-to-value.
- Coordinate internal solution architects and domain specialists to support partner-led opportunities and commercialization.
Requirements
- 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles.
- Proven experience leading technical discovery, demonstrations, partner engagements, and work with partners, system integrators, hyperscalers, or technology alliances.
- Ability to influence senior partner stakeholders at the VP level and connect business strategy, industry context, and technology solutions.
- Experience shaping or scaling partner practices, offerings, or go-to-market motions.
- Conceptual and architectural understanding of enterprise platforms and workflow-based solutions.
- Working knowledge of AI-enabled use cases, automation patterns, data-driven workflows, and integrating AI into work processes.
- Deep familiarity with at least one industry vertical such as financial services, healthcare, manufacturing, or the public sector.
- Preferred experience with the ServiceNow platform and AI capabilities, management consulting or strategy advisory, partner business development, ServiceNow certifications such as CSA or CIS, multiple partner routes to market, and competitive platform differentiation.
Benefits
- Base pay is listed at $134,250–$221,550, plus potential equity, variable or incentive compensation, and benefits.
- Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- The role has a flexible or remote work persona and requires up to 50% travel for partner, customer, and organizational activities.
- This is a regular employee position in the AMS—North America and Canada region.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.