4 months ago
Remote, United StatesSenior
Base Salary
$175k - $245k/yr
Responsibilities
- Assess customer software environments, lead integration discussions, and translate requirements into integration designs.
- Design, develop, and validate API connectors between Karman and customer-specific data center software systems.
- Validate server builds and create configuration checkers, test suites, and deployment verification processes.
- Perform benchmark-driven and exploratory performance testing, debug integration and installation issues, and resolve bottlenecks.
- Drive installation requirement checklists and customer engagement sign-off.
- Automate integration processes and generate test frameworks, configuration checkers, integration artifacts, and deployment documentation.
- Build repeatable integration processes, templates, standards, and documentation through a software integration playbook.
- Maintain validation checklists, test plans, configuration guides, KPI trackers, and After-Action Reports.
- Participate in roadmap meetings, design reviews, and sprint planning while translating customer deployment feedback into platform improvements.
- Support escalated production incidents related to software installation and participate in a 24x7 on-call rotation.
Requirements
- 6+ years of experience in systems integration, application engineering, solutions engineering, platform engineering, or related technical roles supporting enterprise software deployments in data center environments.
- Bachelor’s degree in Computer Science, Software Engineering, Electrical Engineering, or a similar field, or equivalent training and on-the-job experience.
- Strong working knowledge of Linux-based environments, including installation, configuration, troubleshooting, and validation.
- Experience designing and implementing API integrations between disparate software systems, including REST APIs and other common integration patterns.
- Experience with containerized and virtualized environments and customer deployment architectures.
- Experience developing integration validation tools, configuration checks, test automation, or deployment verification processes.
- Ability to develop scripts, automation, and integration tooling using Python or Rust.
- Familiarity with APIs, messaging frameworks, and technologies such as REST, gRPC, Kafka, and Protobuf.
- Strong communication skills and experience engaging customer operations teams and translating requirements into integration designs.
- Ability to independently own complex technical problems end-to-end and learn across diverse customer software environments.
- Experience integrating with DCIM platforms, hypervisors, or data center management APIs such as Redfish, IPMI, or vendor-specific interfaces.
- Experience working directly with customers, stakeholders, or cross-functional technical teams on requirements gathering, solution design, and troubleshooting.
- Familiarity with data center observability and monitoring tools such as Prometheus and Grafana is preferred.
- Experience building structured software integration processes, checklists, or validation frameworks is preferred.
- Experience with GitOps-based deployment workflows such as ArgoCD and Helm is preferred.
Benefits
- Remote work is available from within the United States.
- Periodic travel to customer data center sites and company headquarters in Ann Arbor, Michigan is required.
- Preference is given to candidates based in or around the Bay Area, California.
- Flexible work environment with flexible paid time off.
- Health, dental, vision, and employer-match 401k benefits.
- Mentorship and growth opportunities within a collaborative team.
- Competitive compensation and stock options.
Tech Stack
Categories
Solutions Engineering
About Utilidata
Utilidata builds Karman, an AI and edge-computing platform that orchestrates power for AI data centers and provides real-time visibility and control on the electric distribution grid. It sells software and embedded modules (based on a custom NVIDIA Jetson Orin Nano) to data center operators and electric utilities. Founded in 2012 and privately held, the company is headquartered in Ann Arbor, Michigan, and has deployed Karman in smart meters and other grid devices.