Genesys

Software Developer in Test, Intern (Agent Development)

Genesys
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2 days ago
Toronto, CanadaIntern

Responsibilities

  • Design and verify full-stack software across implementation, testing, deployment, and ongoing improvement.
  • Develop and maintain automated tests that improve quality, coverage, and release confidence.
  • Build and enhance automated test pipelines for reliable software delivery.
  • Validate resilient, scalable, secure, and maintainable cloud applications built on AWS.
  • Investigate and debug software issues with developers and quality engineering partners.
  • Explore testing technologies and approaches that improve automation and engineering efficiency.
  • Contribute to design discussions, identify risks, and help ensure features meet quality standards.

Requirements

  • Currently pursuing a bachelor's degree in computer science, software engineering, computer engineering, or another software-related discipline.
  • Familiarity with Java, Python, or a comparable modern programming language.
  • Basic experience with software testing concepts, test design, debugging, or automated testing.
  • Understanding of software development fundamentals and interest in the full software development lifecycle.
  • Familiarity with agile development practices and sprint-based teamwork.
  • Strong analytical, problem-solving, communication, and collaboration skills.
  • Preferred: exposure to Selenium, Playwright, cloud computing, AWS-based applications, full-stack development, automated test pipelines, or continuous integration.

Benefits

  • 8-to-16-month internship/co-op term beginning in May or June 2027.
  • Hybrid work model in Toronto, with 1–2 days per week in the downtown Toronto office depending on team and business needs.
  • Mentorship, learning programs, leadership development, and education support.
  • Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and families.

Tech Stack

Categories

Genesys

About Genesys

5,001-10,000 employees

Genesys builds cloud contact center and customer experience software used by enterprises to manage voice and digital interactions, self-service, and workforce engagement. Its Genesys Cloud platform and related tools are sold as subscription services (CCaaS) with AI for routing, automation, and analytics. The company serves more than 8,000 organizations worldwide and is headquartered in Menlo Park, California.

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