Responsibilities
- Partner with customers and internal departments to understand needs and develop technical solutions.
- Use storytelling, communication, and technical skills in a pre-sales Solutions Consulting environment.
- Apply knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, and architecture design.
- Collaborate with teammates to solve customer challenges and support account sales efforts.
- Travel to client locations as needed, up to 40% during peak periods.
Requirements
- Experience selling into accounts with sophisticated pre-sales consulting or sales engineering teams is required.
- Domain knowledge in at least three of SaaS, mobile, APIs, marketing automation, direct marketing, marketing analytics, or programming is required.
- Experience in a relevant role such as Pre-Sales Engineer, Sales Engineer, Solution Engineer, Technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer is relevant.
- Excellent written and verbal communication and strong follow-up skills are required.
- Strong teamwork, curiosity, listening, and problem-solving abilities are expected.
Benefits
- Competitive compensation may include equity.
- Retirement and Employee Stock Purchase Plans are offered.
- Flexible paid time off is available.
- Medical, dental, vision, life, and disability benefit plans are offered.
- Family services include fertility benefits and equal paid parental leave.
- Professional development includes career pathing, learning platforms, and a yearly learning stipend.
- The company supports hybrid ways of working and provides a curated in-office experience.
- Employees can participate in Volunteer Week, donation matching, and Employee Resource Groups.
- The role may require travel to client locations up to 40% at peak times.
Tech Stack
Categories
About Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work®, 2024 Fortune Best Workplaces for Women™ by Great Place to Work® and was named a Leader by Gartner® in the 2024 Magic Quadrant™ for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave™: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices across AMER, LATAM, EMEA, and APAC. Learn more at braze.com.