11 hours ago
London, United KingdomMid Level
Responsibilities
- Lead customer discovery workshops and translate strategic objectives into Celonis use cases, project scope, data requirements, and success criteria.
- Define solution blueprints and configure Celonis data models, process analyses, KPIs, dashboards, operational solutions, and AI-powered insights.
- Direct Apollo and other AI deployment agents by writing specifications, validating outputs, and adapting solutions to customer context.
- Identify process inefficiencies and root causes, design automation use cases, and quantify business impact through value-creation workshops and success metrics.
- Manage implementation outcomes against timelines, scope, and customer expectations, including training, demonstrations, adoption, documentation, and handover.
- Present business cases and value-realization plans to senior and C-suite stakeholders.
- Develop process-domain or industry expertise, support pre-sales scoping and estimates, contribute to platform-roadmap discussions, and participate in hiring and internal enablement.
Requirements
- 4+ years of experience in management or IT consulting, data or solution consulting, or process-improvement consulting within a software vendor, consulting firm, or system integrator.
- Ability to build and configure Celonis solutions, including data modeling, process analysis, KPI definition, and automation.
- Proficiency in PQL, SQL, and Python.
- Experience with or comfort using AI-assisted development tools such as Claude Code, Codex, or Cursor, including evaluating AI-generated outputs and writing clear specifications.
- Strong enterprise business-process and financial-metrics knowledge; SAP, Oracle, Inventory Management, Order to Cash, Procure to Pay, and Accounts Payable knowledge is preferred.
- Ability to lead customer workshops, present findings to management, manage stakeholders, translate business requirements into technical solutions, and quantify business impact.
- Bachelor’s or master’s degree in Technology Management, Business Informatics, Computer Science, Engineering, Business Administration, or a comparable field.
- Fluency in English is required; additional languages are a plus.
- Willingness to travel to customer locations up to 50% based on customer requirements and project phases.
Benefits
- Full-time employees receive Restricted Stock Units and merit-based refresh grants.
- Flexible hybrid work model, unlimited PTO where applicable, and generous global PTO.
- Parental leave includes 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers from the first day of employment.
- Learning and development through the 70-20-10 framework, mentorship, and a dedicated learning platform.
- Subsidized Wellhub memberships, mental-health counseling, and Wellness Weeks.
- Paid annual Impact Days for community and environmental volunteering.
- Inclusive community programs, Inclusion Days, and an employee-focused mission and values.
About Celonis
Celonis builds an enterprise SaaS platform for process mining and process intelligence that helps large organizations analyze, monitor, and improve business operations across systems like ERP and CRM. It sells subscriptions and solutions that surface process bottlenecks, recommend actions, and trigger automations. Founded in 2011, Celonis is privately held and headquartered in New York City and Munich, serving enterprises globally across industries.