Partner Technical Architect
ServiceNow1 day ago
Base Salary
$134k - $222k/yr
Responsibilities
- Serve as the primary strategic interface for assigned global and strategic partners and build relationships with partner executives and practice leaders.
- Lead joint business planning, partner practice growth, specialization strategy, and go-to-market alignment.
- Lead technical discovery, executive briefings, solution demonstrations, proofs of concept, co-demonstrations, and architectural validation.
- Translate ServiceNow platform and AI capabilities into scalable, differentiated partner solutions aligned with industry workflows and customer outcomes.
- Champion AI-first solution design involving intelligent workflows, automation, agent-based use cases, and responsible enterprise AI adoption.
- Coordinate internal specialists and provide technical escalation support for critical partner-led opportunities.
- Connect solution strategy to measurable outcomes including efficiency, growth, ROI, and time-to-value.
Requirements
- 8+ years of experience in pre-sales solution consulting, partner strategy, enterprise technology advisory, or related roles.
- Proven experience working with partners, system integrators, hyperscalers, or technology alliances.
- Experience leading technical discovery, demonstrations, partner engagements, partner practice growth, offerings, or go-to-market motions.
- Ability to influence senior partner stakeholders at the VP level and connect business strategy, industry context, and technology solutions.
- Understanding of enterprise platforms and workflow-based solutions at the conceptual and architectural level.
- Working knowledge of AI-enabled use cases, automation patterns, data-driven workflows, and integrating AI into work processes or decision-making.
- Deep familiarity with at least one industry vertical such as Financial Services, Healthcare, Manufacturing, or Public Sector.
- Preferred qualifications include ServiceNow platform and AI experience, ServiceNow certifications such as CSA or CIS, management consulting or strategy advisory experience, multi-route partner experience, and familiarity with competitive platforms.
Benefits
- Base pay is $134,250-$221,550, plus equity when applicable, variable or incentive compensation, and benefits.
- Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Work persona is flexible or remote.
- Travel for partner, customer, and organizational activities may be up to 50%.
- Employee type is regular.
Categories
Solutions Engineering
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.