Software Engineer
ServiceNow2 days ago
Santa Clara, CA, USAMid Level
H1B sponsor
Base Salary
$126k - $160k/yr
Responsibilities
- Design, develop, and deliver features for the Strategic Portfolio Management and Portfolio Management suite.
- Build generative and agentic AI features that improve planning workflows, insights, and user experience.
- Use AI tools for code generation, test creation, debugging, documentation, and code review while validating their correctness, security, and maintainability.
- Partner with product managers to translate customer needs into technical solutions and evaluate user value, complexity, and delivery trade-offs.
- Write clean, tested, and maintainable full-stack code; participate in code reviews, design reviews, release activities, and engineering practices.
- Investigate production issues, handle P1 escalations during US business hours, and drive root-cause analysis and preventive fixes.
- Contribute to platform security, WCAG accessibility, and quality improvements.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field with 3–5 years of professional software engineering experience, or a related master’s degree with 2–3 years of experience.
- Experience integrating AI into work processes, decision-making, or problem-solving, including AI-powered tools, workflow automation, AI-driven insights, or related exploration.
- Demonstrated experience building full-stack applications with modern UX frameworks, JavaScript or TypeScript, and a server-side language such as Java or Python.
- Demonstrated effective use of AI tools such as coding assistants, LLM-based tools, or AI-enabled testing, with sound judgment about verifying AI output.
- Ability to balance user value, usability, technical design, and quality risk across product management, design, engineering, and testing considerations.
- Strong communication skills and ability to work with product, QE, and platform partners.
- Familiarity with developing products compliant with WCAG accessibility requirements.
Benefits
- Base pay of $125,700–$160,300, plus equity when applicable and variable or incentive compensation.
- Health plans including flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
- Regular employee position with a flexible work persona in North America and Canada.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.