Forward Deployed Engineer MTS
InformaticaResponsibilities
- Work directly with process owners and customer IT teams to select workflows, define success criteria, and secure test access and data.
- Run hands-on customer sessions, explain product capabilities and limitations, and connect technical results to business outcomes.
- Write custom JavaScript tools and debug failures across browser behavior, agent execution, application state, and backend services.
- Build tests covering business outcomes, exceptions, partial completion, and recovery.
- Launch and stabilize workflows while documenting monitoring, recovery procedures, and support ownership.
- Turn deployment lessons into reusable tools and tests and work with core engineering to resolve recurring product gaps.
- Use AI development tools while maintaining accountability for code quality, security, and maintainability.
Requirements
- At least 2 years of relevant experience.
- Ability to write and debug JavaScript or TypeScript and reason about web applications, APIs, and data flow.
- Experience building working software and explaining implementation choices, tests, and debugging approaches.
- Ability to work directly with users, ask precise questions, build alongside them, and explain technical problems clearly.
- Helpful experience includes Playwright, browser automation, browser extensions, RPA, or enterprise integration.
- Helpful experience with agent systems, tool execution, evaluations, or failure recovery.
- Helpful experience with SAP, Oracle, Workday, Salesforce, or similarly complex enterprise applications.
- Helpful experience with forward-deployed engineering or customer-facing product development.
Benefits
- Approximately 40–60% travel, typically involving several days onsite at customer locations.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com