Responsibilities
- Lead the design, development, deployment, and maintenance of scalable Wise Assistant components, including Java microservices consuming Kafka messages.
- Own intent detection, contact-processing pipelines, and routing between templates, RAG, LLM workflows, AI agents, and vendor solutions.
- Design and implement production AI solutions using foundational LLMs through AWS Bedrock.
- Lead technical integrations with third-party AI agent vendors and ensure robust connectivity.
- Improve the performance, reliability, and scalability of the automation platform.
- Collaborate with content designers to build and refine automated conversational flows.
- Provide technical guidance and mentorship to other engineers.
Requirements
- Deep experience designing, building, and maintaining microservices, with strong Java proficiency in event-driven architectures such as Kafka.
- Experience applying AI/ML concepts and LLMs to real-world production problems.
- Solid experience with relational and non-relational databases, including query optimization and schema design.
- Experience designing, deploying, and maintaining clean, documented RESTful APIs.
- Commitment to coding best practices, code reviews, automated testing, and open feedback.
- Experience building and fine-tuning production-grade RAG systems.
- Experience designing and implementing evaluation frameworks for LLM-based solutions.
- Hands-on experience with AWS Bedrock and its enterprise LLM deployment and management features.
- Familiarity with agentic workflows, AI agent solutions, and multi-agent systems.
- Prior experience automating customer-support and servicing operations.
- Strong communication, collaboration, and interpersonal skills; candidates are encouraged to apply even if they do not meet every listed qualification.
Benefits
- Monthly compensation of HUF 1700000 - HUF 2250000.
- Work with an international team distributed across Budapest, New York, and London offices.
- Inclusive, diverse, equitable, and collaborative working environment.
Tech Stack
Categories
About Wise
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cross-border payments network that will one day power money without borders for everyone, everywhere. However you use the platform, Wise is on a mission to make your life easier and save you money. Co-founded by Kristo Käärmann and Taavet Hinrikus, Wise launched in 2011 under its original name TransferWise. It is one of the world’s fastest growing, profitable technology companies and is dual listed on Nasdaq in the US (WSE) on the London Stock Exchange under the ticker, WISE. 19 million people and businesses use Wise globally. In fiscal year 2026, Wise supported around 19 million people and businesses, processing over $240 billion in cross-border transactions and saving customers over $3 billion. For customer queries: Please note that LinkedIn is not a Wise Customer Support channel. If you would like to hear from our Customer Support team, please see our Facebook, Twitter and Instagram pages. Login to access customer support: https://wise.com/login/ FB: https://www.facebook.com/Wise/ IG:https://www.instagram.com/wiseaccount/ TW:https://twitter.com/home