2 months ago
Sydney, AustraliaSenior
Responsibilities
- Lead the solution architecture and transition delivery for Optus’s next-generation CIAM platform at telecommunications scale.
- Design end-to-end customer identity architecture covering registration, authentication, consent management, and identity lifecycle across mobile, broadband, and enterprise services.
- Set enterprise authentication standards covering biometrics, passkeys, WebAuthn, FIDO2, MFA, and social login.
- Architect protections against SIM swap fraud, account takeover, credential stuffing, and other telecommunications-specific threats.
- Design privacy-by-design frameworks supporting Privacy Act and Consumer Data Right obligations.
- Evaluate emerging capabilities such as decentralised identity, continuous authentication, and AI-driven fraud detection.
- Collaborate with Digital, Marketing, Fraud, and IT to integrate CIAM architecture with the broader customer platform.
Requirements
- Significant information security experience focused on customer identity, CIAM, or consumer authentication platforms at enterprise scale.
- Demonstrated experience designing and architecting CIAM platforms or consumer authentication systems in complex, high-scale environments.
- Hands-on experience with enterprise CIAM platforms such as Ping Identity, Auth0, ForgeRock, Okta CIAM, or Azure AD B2C.
- Strong working knowledge of OAuth 2.0, OIDC, API security, and mobile application authentication.
- Understanding of telecommunications fraud prevention, including SIM swap detection, account takeover prevention, credential stuffing, and bot management.
- Experience leading platform transitions and delivery programs through to implementation outcomes.
- Relevant tertiary qualification or equivalent practical experience in Computer Science, Information Security, or a related field.
Benefits
- Competitive remuneration, $80 monthly credit, 25% off Optus products, and retail partner discounts.
- Flexible working arrangements with three days in the office and two days remote or from home.
- Office campus with cafes, convenience services, chill-out zones, GP, post office, gym, and on-site childcare.
- Competitive leave policies, including additional Connected days.
- Up to 16 weeks of inclusive, carer-neutral paid parental leave.
- Professional development through Optus U micro-credentials developed with La Trobe and Macquarie Universities.
- Employee-led diversity and inclusion networks.
- Free 24/7 counselling and wellbeing support.
- Free Optus bus service from Macquarie University Metro Station.
- Full-time role with a hybrid work arrangement; no contract or internship duration is stated.
Categories
Solutions Engineering
About Singtel
Singtel is a Singapore‑headquartered public telecommunications group founded in 1879 that sells mobile, broadband, and enterprise network services to consumers and businesses across Asia-Pacific. It owns Optus in Australia and operates NCS (regional IT services) and Nxera (data centers), and is expanding into AI infrastructure via its RE:AI GPU‑as‑a‑Service. Its revenue comes from connectivity subscriptions and managed services across networks, cloud, cybersecurity, and digital platforms, with equity stakes in regional operators broadening its reach.