Lead Implementation Engineer
Qualys, Inc.2 hours ago
Pune, IndiaStaff+
Responsibilities
- Lead end-to-end deployment and implementation of Qualys cybersecurity solutions for enterprise customers.
- Serve as the primary technical owner throughout the customer implementation lifecycle.
- Configure, deploy, validate, optimize, and troubleshoot complex product deployments across enterprise environments.
- Design and implement integrations with customer infrastructure, cloud platforms, identity providers, enterprise applications, and security technologies.
- Troubleshoot deployment, networking, operating system, authentication, API, cloud, and integration challenges.
- Develop automation and deployment workflows using APIs and scripting.
- Collaborate with Product Engineering and Technical Support to investigate product issues, validate fixes, and resolve customer escalations.
- Perform root cause analysis and recommend scalable technical solutions.
- Conduct technical discovery workshops and translate customer requirements into implementation strategies and deployment plans.
- Guide customers through implementation milestones, production readiness, and operational best practices.
- Deliver implementation documentation, technical knowledge transfer, and deployment recommendations.
- Build relationships with customer Security, Infrastructure, Cloud, and IT Operations teams.
- Mentor implementation engineers and contribute to standards, best practices, and process improvements.
Requirements
- 8+ years of experience implementing enterprise cloud-based SaaS solutions.
- Proven experience leading enterprise customer implementations from technical discovery through production deployment.
- Strong customer-facing experience with enterprise IT and Security organizations.
- Hands-on experience integrating enterprise platforms using REST APIs.
- Experience using Python, PowerShell, Bash, or similar scripting languages for automation, integrations, workflows, or troubleshooting.
- Excellent troubleshooting, analytical, and problem-solving skills.
- Ability to independently lead multiple enterprise implementation engagements.
- Strong communication and stakeholder management skills.
- Experience in cybersecurity or cloud-native SaaS implementation is highly preferred.
- Experience with areas such as vulnerability and exposure management, patch management, policy compliance, endpoint security, cloud security, container security, web application security, attack surface management, asset management, identity and access management, or SIEM is preferred.
- Experience with Windows and Linux administration, enterprise networking, public cloud platforms, identity and authentication technologies, virtualization, containers, and enterprise integrations is preferred.
Tech Stack
Categories
Solutions Engineering