2 months ago
Base Salary
$264k - $395k/yr
Responsibilities
- Own the architectural vision and target state for Bizplat’s consolidated platform systems.
- Identify redundant or underutilized services and lead workload migration, service decommissioning, and consolidation onto shared systems.
- Design and build reusable capabilities including case management, workflow orchestration, AI/ML pipelines, event streaming, and integration frameworks.
- Lead technical planning and execution for initiatives such as contact center stack convergence and automation platform maturity.
- Set and enforce standards for system design, API contracts, observability, data governance, and operational reliability.
- Partner with Forward Deployed Engineering teams to turn domain-specific solutions into reusable platform capabilities.
- Make and communicate architectural tradeoffs involving delivery speed, technical debt, reliability, and long-term platform direction.
- Mentor engineers through design reviews, technical guidance, and knowledge sharing.
- Collaborate with Risk Ops, Customer Ops, Sales Ops, Finance, and Hardware stakeholders to develop scalable technical solutions.
- Use AI, LLMs, agentic architectures, and automation to accelerate engineering delivery and system capabilities.
Requirements
- 10+ years of software engineering experience, including at least 5 years in a technical leadership or architect role owning systems at scale.
- Demonstrated experience consolidating complex service architectures, migrating workloads, and decommissioning production services.
- Strong systems design and architecture experience building platforms used by multiple teams and business domains.
- Experience with automation, workflow orchestration, or case management systems such as Temporal, Airflow, custom workflow engines, or similar.
- Experience driving technical strategy across organizational boundaries and executing multi-quarter roadmaps.
- Experience designing for scalability, reliability, and governance in high-volume or regulated environments.
- Experience with one or more of AI/ML pipeline integration, event-driven architectures, contact center platforms, or business process automation.
- Strong software engineering fundamentals, including production-quality coding, design reviews, and build-versus-buy decisions.
- Preferred experience with Forward Deployed Engineering or embedded platform team models.
- Preferred background in financial services, risk/compliance, or payment systems.
- Preferred familiarity with AI-powered decision systems, LLM-based automation, or agentic workflows in production.
- Preferred experience with Kubernetes, Kafka, Temporal, GraphQL, Go, Java, or Ruby.
Benefits
- Remote work is offered.
- Medical insurance, flexible time off, retirement savings plans, and modern family planning benefits are offered.
Tech Stack
About Block
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.