Principal Solution Architect, Enterprise Digital Technology
The Guardian Life Insurance Company of America1 month ago
Base Salary
$152k - $250k/yr
Responsibilities
- Own enterprise and business solution architecture strategy, standards, guardrails, reference architectures, reusable patterns, and cross-team design consistency.
- Lead complex architecture decisions across value streams and business units, translating business and technology strategy into solution designs and delivery choices.
- Identify cross-platform dependencies, systemic risks, scalability constraints, build-versus-buy implications, integration patterns, and enterprise exceptions early in delivery.
- Partner with architecture, security, risk, compliance, platform, product, and engineering teams to embed governance, security, resiliency, performance, and maintainability into designs.
- Influence architecture, product, portfolio, value stream, and technical leaders on roadmaps, MVP scope, technical trade-offs, and business-unit architecture decisions.
- Mentor architects and senior engineers, represent solution architecture in enterprise forums and review boards, and improve architectural maturity.
- Provide architecture leadership across marketing technology, customer service technology, UX/UI, accessibility, mobile, digital platforms, CRM, and Salesforce.
- Partner with delivery teams on complex solution designs, modernization, platform selection, Salesforce roadmaps, backlog priorities, delivery standards, run-state accountability, and production readiness.
- Evaluate platforms, tools, and emerging capabilities for strategic fit, total cost of ownership, scalability, resiliency, maintainability, and enterprise value.
- Shape AI-first and AI-native architecture, including AI-assisted engineering, developer productivity, agentic workflows, MCP capabilities, platform-embedded AI, customer context, APIs, and AI platform investments.
- Define target-state CRM and Salesforce architecture, including Data Cloud, customer context, canonical data models, integrations, event-driven patterns, extensibility, security, release governance, and platform evolution.
- Support major production incidents with material business impact where applicable.
Requirements
- Deep experience designing, governing, and scaling enterprise solution architectures across teams, platforms, and digital domains including marketing technology, customer service technology, CRM, mobile, UX/UI, accessibility, and enterprise digital platforms.
- Experience defining and driving adoption of architecture standards, reusable patterns, reference architectures, guardrails, technical design documentation, and federated architecture practices.
- Strong understanding of application architecture, APIs, integration patterns, event-driven architecture, cloud platforms, data flows, AI-enabled capabilities, agentic AI patterns, and developer productivity opportunities.
- Demonstrated ability to balance enterprise strategy, hands-on engineering credibility, business priorities, technical trade-offs, risk, governance, compliance, and executive communication.
- Experience influencing distributed teams without direct authority, bridging business and technology, mentoring architects and engineers, and communicating with technical and non-technical audiences.
- Experience working in regulated or risk-sensitive environments and within Agile, product-based delivery, and federated platform operating models.
- Deep Salesforce and CRM platform experience, including target-state CRM architecture, customer context architecture, Data Cloud, CRM data models, Salesforce-centric integrations, API patterns, release governance, extensibility, security, observability, and production readiness.
- Experience providing Salesforce platform engineering leadership across roadmaps, backlog prioritization, environment strategy, DevSecOps discipline, reusable platform assets, delivery standards, run-state accountability, vendor roadmap alignment, and federated team enablement.
- Experience with Adobe platform engineering or architecture leadership across marketing technology, including customer data and CRM integration, campaign and experience enablement, data activation, operational governance, and platform rationalization.
- Experience with AWS Connect or contact center platform engineering leadership, including voice and chat integration, routing and orchestration, CRM and customer-context integration, observability, resiliency, security, automation, AI-enabled service experiences, and production operations.
- Ability to balance platform ownership, architecture strategy, engineering realities, business outcomes, modernization roadmaps, total cost of ownership, scalability, vendor capabilities, and enterprise simplification.
Benefits
- Hybrid work arrangement requiring three days per week at a Guardian office in New York, NY or Holmdel, NJ.
- Skill-building, leadership development, and philanthropic opportunities.
- Contemporary, supportive, flexible, and inclusive benefits and resources for full-time eligible employees.
- Annual, sales, or other incentive compensation may be available in addition to base salary.
Categories
Solutions Engineering