Product Deployed Engineer
InformaticaBase Salary
$197k - $345k/yr
Responsibilities
- Embed with lighthouse customers across Agentforce Service use cases and bring deployments into production.
- Own architecture, agent logic, integration design, deployment, and production validation end to end.
- Resolve customer blockers through fixes to the Agentforce product code rather than bespoke workarounds.
- Design and build agentic systems involving topics, actions, tool calls, multi-agent orchestration, MCP, and enterprise integration patterns.
- Own knowledge readiness, data modeling, pipeline design, and AI readiness for each deployment.
- Contribute field learnings, reusable skills, evaluation assets, deployment patterns, and observability practices to the Agentforce product team.
- Surface platform gaps and edge cases to Product and Engineering and mentor engineers through reviews and paired sessions.
- Travel approximately 25% of the time to build relationships with customer engineering teams on site.
Requirements
- 8+ years of software engineering or technical delivery experience with end-to-end ownership of scalable enterprise production systems.
- Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, with conversational proficiency in the others.
- Hands-on production experience with AI technologies, machine learning, NLP, LLMs, prompt engineering, grounding, RAG, and agent orchestration.
- Deep knowledge of the Salesforce platform and ecosystem, including Agentforce, Apex, LWC, Flows, and APIs.
- Strong analytical, customer problem-solving, communication, ownership, adaptability, and cross-functional collaboration skills.
- Preferred experience includes Salesforce certifications, data modeling and processing with Salesforce Data Cloud, Snowflake, or Databricks, agent frameworks such as LangChain or LlamaIndex, DevOps and observability practices, customer-facing technical delivery, and open-source or technical writing contributions.
Benefits
- Benefits include time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role includes approximately 25% travel and on-site engagement with customer engineering teams.
- Salesforce uses AI tools in recruiting while human decision-makers retain hiring authority.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com