Solution Architect
InformaticaResponsibilities
- Advise business and technology stakeholders and define solution visions aligned with business objectives.
- Design and document scalable, sustainable Salesforce solutions using Customer 360 and multi-cloud strategies.
- Lead discovery sessions, functional workshops, requirements gathering, business process definition, and product backlog prioritization.
- Provide hands-on Salesforce configuration and prototyping when required.
- Ensure adherence to Salesforce implementation best practices and platform governance.
- Collaborate with cross-functional teams, project managers, business stakeholders, and development teams to guide delivery and mitigate risks.
- Mentor and coach Solution Architects, Business Analysts, and consultants.
- Lead solution estimations, technical proposals, pre-sales activities, and executive-level conversations.
Requirements
- At least 5 years of relevant experience in enterprise-level projects across the full lifecycle from planning to go-live.
- Proven experience as a Solution Architect delivering enterprise-scale Salesforce solutions in complex digital transformation programs.
- Strong expertise with Salesforce Platform, including Sales Cloud, Service Cloud, Field Service, and other Salesforce Clouds.
- Experience designing scalable, secure, and maintainable Salesforce solutions across multiple clouds.
- Understanding of Salesforce platform capabilities, declarative development, and solution architecture best practices.
- Experience in consulting environments and customer-facing engagements.
- Knowledge of Agile delivery methodologies including Scrum and Kanban.
- Ability to balance business and technical needs, make architectural decisions, and evaluate trade-offs.
- Excellent stakeholder management, communication, negotiation, presentation, analytical, and problem-solving skills.
- Advanced or fluent English is required; Spanish proficiency is preferred.
- Experience with Agentforce, AI-powered Salesforce capabilities, and AI tools for solutioning and delivery is highly desirable.
- Demonstrated experience in one or more relevant industries, including manufacturing, automotive, energy, consumer business services, financial services, insurance, healthcare, life sciences, retail, consumer goods, public sector, nonprofit, or education.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- The company provides accommodations during the application and recruiting process upon request.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com