Senior Technical Consultant
InformaticaResponsibilities
- Lead technical discovery sessions and communicate technical designs, integration strategies, trade-offs, requirements, deliverables, and timelines to client stakeholders.
- Design and deliver scalable Salesforce Marketing Cloud solutions, integrations, custom development, data migrations, responsive email campaigns, landing pages, and customer journeys.
- Implement solutions across Marketing Cloud studios and products using out-of-the-box Salesforce capabilities where possible.
- Create technical and functional documentation, debug complex issues, and provide guidance on third-party system integrations and platform architecture.
- Support customers with campaign design and development involving subscriber audiences, personalization, frequency, dynamic content, and creative approaches.
- Lead, mentor, and guide a small team of technical consultants and developers while overseeing day-to-day work, code quality, naming conventions, documentation, and best practices.
- Liaise with Salesforce product teams, manage client escalations, and maintain target billable utilization.
Requirements
- 5-8 years of deep, hands-on Salesforce Marketing Cloud experience, including Email Studio, Journey Builder, Interaction Studio, Einstein, and Automation Studio.
- Expertise building dynamic HTML emails, templates, landing pages, and reusable content blocks with mobile-first HTML, CSS, JavaScript, and jQuery.
- Experience with AMPscript, Server-Side JavaScript, PSD-to-HTML conversion, API integrations using SOAP and REST, SQL, and data integration tools.
- Knowledge of Agentforce Marketing, Salesforce Sales, Service, Commerce, and Community Clouds, Data 360, Marketing Cloud Engagement, Marketing Cloud Personalization, and Marketing Cloud Intelligence.
- Understanding of integration patterns, systems architecture, scalable performance-driven solutions, design patterns, large data volume limitations, data sharing, visibility, and platform architecture.
- Active Salesforce certifications or the ability to obtain relevant certifications after hire; preferred certifications include Salesforce Marketing Cloud Email Specialist, Administrator, Consultant, Developer, Data Cloud Consultant, Administrator, and App Builder.
- Additional preferred certifications include Salesforce Marketing Cloud Personalization, Marketing Cloud Intelligence, and cross-cloud certifications.
- Ability to lead client discussions, collaborate across internal and external teams, manage technical project delivery, and mentor consultants and developers.
Benefits
- Remote work arrangement with collaboration across global teams and geographies.
- Flexible work hours may be required to support global delivery.
- Salesforce provides benefits and resources intended to support balance and employee well-being.
- Relevant Salesforce certifications may be obtained after hire.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com