Senior Technical Consultant
Salesforce11 hours ago
Remote, India or Bengaluru, IndiaSenior / Staff+
Responsibilities
- Lead technical discovery sessions and explain solution designs, integration strategies, and trade-offs to client audiences.
- Define requirements, deliverables, project goals, timelines, and expectations while managing client interactions and escalations.
- Drive hands-on implementation across Salesforce Marketing Cloud studios and products.
- Design and deliver responsive email, landing page, custom development, integration, and data migration solutions.
- Build dynamic email campaigns, personalized content, landing pages, and Customer Journeys.
- Translate requirements into technical and functional documentation and establish coding, naming, and documentation best practices.
- Debug complex project issues and provide guidance on third-party system integrations.
- Lead, mentor, and guide a small team of technical consultants and developers, including oversight of code quality and daily work.
- Liaise with Salesforce product teams and maintain target billable utilization.
- Collaborate remotely with global teams and maintain flexibility for cross-geography delivery hours.
Requirements
- 5-8 years of deep, hands-on Salesforce Marketing Cloud experience, including Email Studio, Journey Builder, Interaction Studio, Einstein, and Automation Studio.
- Expertise building dynamic HTML emails, templates, landing pages, and reusable content blocks with mobile-first HTML, CSS, JavaScript, and jQuery.
- Familiarity with AMPscript, Server-Side JavaScript, PSD-to-HTML conversion, APIs, and SQL.
- Knowledge of Agentforce Marketing, Salesforce clouds, integration patterns, data integration tools, and data management.
- Understanding of scalable systems architecture, design patterns, large data volume limitations, data sharing, visibility, and platform architecture.
- Experience with Data 360, Marketing Cloud Engagement, Marketing Cloud Personalization, and Marketing Cloud Intelligence.
- Active Salesforce certifications or the ability to obtain relevant certifications after hire.
- Preferred certifications include Salesforce Marketing Cloud Email Specialist, Marketing Cloud Administrator, Marketing Cloud Consultant, Marketing Cloud Developer, Data Cloud Consultant, Salesforce Administrator, and Salesforce App Builder.
- Additional preferred certifications include Marketing Cloud Personalization, Marketing Cloud Intelligence, and cross-cloud certifications.
Benefits
- Remote work with collaboration across global teams and flexibility for work hours.
- Salesforce benefits and resources designed to support balance and personal well-being.
- Reasonable accommodations are available during the application and recruiting process.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.