American Express

Staff AI Engineer - Enterprise Architecture

American Express
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3 days ago
Phoenix, AZ, USAStaff+
H1B sponsor

Base Salary

$144k - $256k/yr

Responsibilities

  • Drive technical direction for agentic AI initiatives, including architecture patterns, autonomy boundaries, and system design.
  • Design, build, and operate production-grade agentic AI systems used across multiple products.
  • Own shared agentic AI capabilities including agent frameworks, orchestration, planning, tool use, memory, retrieval and grounding, LLM infrastructure, inference, model gateways, evaluation, observability, and safety tooling.
  • Lead technical design reviews and guide tradeoffs involving autonomy, safety, reliability, scalability, and cost.
  • Partner across product, UX, and engineering teams to deliver cross-cutting agentic AI initiatives from concept through production.
  • Evaluate emerging models, techniques, and agentic patterns and translate them into enterprise-ready improvements.
  • Mentor senior engineers and raise the technical bar for agentic AI development through technical leadership and influence.

Requirements

  • At least 10 years of software engineering experience, including deep hands-on experience delivering agentic or LLM-powered systems to production.
  • Proven ownership of complex, cross-cutting agentic systems spanning multiple teams or products.
  • Strong engineering fundamentals across backend systems, APIs, data pipelines, and cloud infrastructure.
  • Deep experience with planning, tool use, memory, evaluation, and other components of the agentic AI stack.
  • Fluency with AI-assisted and agentic development workflows.
  • Ability to translate ambiguous problem spaces into reliable, autonomous systems and influence technical direction without formal authority.
  • Experience with workflow engines, asynchronous processing, queues, and streaming systems.
  • Preferred: experience in fintech or other regulated industries, founding-engineer or early technical leadership experience, customer-reliant autonomous systems, open-source AI or agentic framework contributions, and familiarity with fine-tuning, model optimization, and inference pipelines.

Benefits

  • Competitive base salaries and bonus incentives.
  • 6% company match on the retirement savings plan and free financial coaching.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits.
  • Flexible hybrid, onsite, or virtual working arrangements depending on the role and business need.
  • 20+ weeks of paid parental leave for all parents, including pregnancy, adoption, or surrogacy.
  • Access to global onsite wellness centers and confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.
  • Work arrangement follows the Amex Flex model and may be onsite, hybrid, or fully virtual based on role and business needs.
American Express

About American Express

10,000+ employees

American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.

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