Commercial Solutions Engineer
CodeRabbit8 months ago
Base Salary
$175k - $185k/yr
Responsibilities
- Collaborate with Account Executives to understand customer requirements and develop customized technical solutions.
- Deliver customer demonstrations and Proofs of Value that showcase the CodeRabbit platform.
- Help respond to customer security questionnaires.
- Provide feedback and collaborate with Product and Engineering to address customer issues and improve the product experience.
- Monitor industry trends and emerging technologies in AI-powered development tools and platforms.
- Improve internal tools and document playbooks, guides, and best practices.
- Support the transition from pre-sales to post-sales for smooth customer onboarding.
Requirements
- At least 2 years of experience in a customer-facing technical role.
- Hands-on experience helping customers succeed with software development tools and platforms.
- Comfort working with the command line.
- Knowledge of cloud platforms such as AWS, GCP, or Azure.
- Strong organizational, communication, and interpersonal skills, with the ability to manage multiple customer needs.
- Experience with container orchestration platforms such as Kubernetes, infrastructure as code such as Terraform, or CI/CD tools such as GitHub Actions is a bonus.
- Willingness to mentor peers and participate in training and shadowing.
Tech Stack
Categories
Solutions Engineering
About CodeRabbit
CodeRabbit builds an AI-powered code review platform for software development teams, integrating with Git hosts, IDEs, and CI to review pull requests and commits, surface issues, and suggest fixes. Founded in 2023 and based in San Francisco, the privately held company is SOC 2 Type 2 and GDPR compliant and lists customers such as The Economist and Life360.