Senior Technical Architect (Partner Success)
Salesforce16 hours ago
Sydney, AustraliaSenior
Responsibilities
- Provide partner-facing pre-sales and delivery support across the ANZ region.
- Design and guide scalable technical solutions that satisfy business and technical requirements.
- Deliver hands-on technical consulting, configuration, demonstrations, and implementation guidance for Salesforce AI and Data products.
- Advise partners on solution vision, architecture, enterprise integration, activation, and ongoing adoption.
- Create prototypes, checklists, technical reference architectures, and customer stories to support solution development and sales growth.
- Build relationships with partner teams, sales teams, account managers, and internal cross-functional organizations.
- Enable partners and colleagues through education, knowledge sharing, and guidance on Salesforce innovations and best practices.
- Help partners define business use cases and apply data and AI capabilities to drive customer outcomes.
Requirements
- Strong communication skills and the ability to influence executive audiences.
- Experience as a Technical Solution Engineer, Pre-Sales Consultant, or Technology Consultant for or with a Salesforce Partner or Systems Integrator.
- Experience designing and building solutions on Agentforce, Data 360, or other agentic and data platforms.
- Experience guiding partners and project members in applying AI technology to business use cases.
- Experience using modern AI tools and coding assistants such as Claude, Cursor, Agentforce, and Vibes to build, test, and iterate on prototypes and software solutions.
- Detailed knowledge of web services, data modeling, enterprise application integration, enterprise integration tools, and integration patterns for systems such as CMS, ERP, HRIS, and DWH/DM.
- Hands-on experience with Salesforce declarative configuration and coding best practices.
- At least 5 years of experience in a technology-facing industry role such as product management, technology delivery, business analysis, or consulting.
- Ability to gather and analyze information and design flexible, comprehensive solutions.
- Understanding of the AI and data technology landscape, including Snowflake, AWS, and GCP products and solutions.
- Experience creating predictive and generative machine learning or AI models for business-valued use cases.
- Ability to analyze, design, and optimize business processes through technology and integration.
- Essential or highly regarded certifications include Salesforce Agentforce Specialist, Salesforce Agentblazer Legend, Salesforce Certified Data Cloud, Salesforce Admin, Salesforce Certified Sales Cloud, Salesforce Certified Service Cloud, Salesforce Omnistudio Developer, Salesforce industry certifications, and Salesforce Platform App Builder.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- AI agents and workplace resources are positioned to help employees increase their impact.
- Reasonable accommodation is available during the application or recruiting process.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.