UKI Technology Consulting - Salesforce Senior Manager Technical Architect - Data and AI
Ernst and Young29 days ago
Dublin, IrelandStaff+
Responsibilities
- Lead Salesforce Data Cloud, Agentforce, Einstein AI, and AI-enabled transformation architecture and delivery.
- Translate client business requirements into scalable Salesforce, customer data, integration, and AI solution architectures.
- Define data models, governance approaches, identity resolution strategies, integration patterns, and trusted data foundations.
- Lead complex data migration, integration, customer data platform, and Salesforce implementation initiatives.
- Design AI-enabled customer engagement solutions aligned with business outcomes, regulatory requirements, and responsible AI principles.
- Shape proposals, estimates, technical approaches, and architectures for client engagements.
- Provide architecture consultancy, design reviews, impact analysis, technical standards, and integration guidance.
- Lead and mentor Salesforce developers, technical resources, project teams, Managers, and consultants.
- Manage team performance and contribute to EY Salesforce Data and AI capabilities, assets, accelerators, and delivery methodologies.
Requirements
- Significant experience leading Salesforce solution architecture and delivery engagements across Data Cloud, AI-enabled customer engagement, intelligent automation, and the Salesforce ecosystem.
- Experience delivering data-led transformation programmes involving customer data platforms, data migration, and data governance.
- Strong understanding of Salesforce Data Cloud, Agentforce, Einstein AI, customer intelligence, and AI-enabled business solutions.
- Experience designing integration and data migration architectures across complex enterprise environments.
- At least 4–5 years of experience as a Solution Architect or Technical Architect.
- Knowledge of integrating Salesforce ecosystems through REST and SOAP and applying Salesforce design patterns.
- Experience with Salesforce Security Architecture and Lightning Migrations.
- Experience facilitating client requirements workshops and translating functional requirements into technical solutions.
- Understanding of responsible AI, governance, trusted data foundations, enterprise analytics, and customer data ecosystems.
- Strong people management, facilitation, presentation, problem-solving, attention-to-detail, and independent-working skills.
- Knowledge of human-centred design thinking and agile methodology.
- Preferred certifications or experience include Salesforce Application Architect, Salesforce System Architect, Salesforce Data Cloud Consultant, Salesforce AI Associate or Specialist, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, B2B or B2C Solution Architect, and MuleSoft, Boomi, Informatica, or equivalent integration certifications.
- Experience delivering Agentforce, Einstein AI, conversational AI, enterprise analytics, or customer data platform solutions is preferred.
Benefits
- Competitive remuneration package and rewards based on individual and team performance.
- Flexible working support, career development, coaching, formal learning, and personalised progression opportunities.
- Free enrolment in EY’s Tech MBA Programme accredited by Hult International Business School.
- Discounted health insurance, pension, purchase of additional annual leave, and FlexEY benefits, discounts, offers, and promotions.
- Hybrid working model.
Tech Stack
InformaticaSOAP
Categories
Solutions Engineering
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.