Salesforce Technical Architect
NeuraFlash, Part of Accenture2 days ago
Base Salary
$87k - $266k/yr
Responsibilities
- Discuss reporting needs with business users and design dashboards and reports for leadership, business groups, and general users.
- Translate business reporting requirements into technical reporting and dashboard specifications.
- Advise business users and technical team members on report and dashboard development approaches.
- Develop dataflows and lenses in Salesforce Einstein Analytics.
- Establish best practices and standards for dataflow, lens, dashboard development, and deployment.
- Establish operations and refresh standards aligned with the global data strategy.
- Contribute as a customer-facing technical resource and collaborate with customers, the Service Cloud technical team, and the AI team.
- Travel internationally as required.
Requirements
- 5+ years of experience working on the Salesforce platform in a technical application.
- End-to-end project implementation experience, including integrations with SAP, Oracle, and Microsoft Dynamics.
- Strong understanding of multi-tenant architecture and integration architecture.
- Solid understanding of CI/CD solutions and PaaS and IaaS platforms such as Heroku, AWS, and Azure.
- Hands-on development experience with Apex, Lightning Components, and Visualforce.
- Salesforce Application Architect and System Architect certifications.
- Full English proficiency.
- Ability to travel internationally.
- Preferred abilities include stakeholder communication, flexibility, organization, and adapting solutions to customer needs.
Benefits
- Remote and in-person work options are available, including work from the Massachusetts headquarters, regional hubs, or remotely.
- Certain roles include anticipated travel of up to 25%.
- Flexible scheduling supports personal obligations and focuses on outcomes rather than fixed hours.
- Collaborative culture with town halls and company meetings where employees can provide feedback.
- Team celebrations and social activities are offered.
About NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, builds AI-powered customer engagement solutions and apps on Salesforce and AWS for enterprises, including contact centers and sales/service automation. The company provides consulting, implementations, and ISV products around Agentforce, Amazon Connect, Service/Revenue Cloud, CPQ, and Field Service. Founded in 2016 and headquartered in Burlington, Massachusetts, it operates as an Accenture-owned specialist focused on conversational AI, analytics, and workflow automation.