Intermedia Intelligent Communications

Associate Software Developer - AI

Intermedia Intelligent Communications
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1 day ago
Remote, PortugalEntry Level

Responsibilities

  • Develop, test, and maintain backend services that support AI assistants.
  • Integrate large language models, enterprise data, APIs, and workflow automation into customer-facing products.
  • Build features including conversation summaries, knowledge assistance, suggested responses, search, task automation, and agent guidance.
  • Build and maintain REST APIs and integrations with internal and external systems.
  • Implement validation, monitoring, fallback, and human-review mechanisms for AI-powered features.
  • Write readable, maintainable, and testable code following engineering standards.
  • Participate in code reviews, testing, troubleshooting, and technical discussions with support from experienced engineers.
  • Collaborate with product, UX, data, security, QA, and platform teams to develop and release features.
  • Investigate and resolve issues across backend services, APIs, databases, and integrations.
  • Continue developing knowledge of backend engineering, cloud technology, and applied AI.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Good knowledge of one or more backend programming languages and associated frameworks.
  • Foundational understanding of object-oriented programming, data structures, and software design principles.
  • Some experience developing or consuming REST APIs.
  • Knowledge of relational databases and SQL; Microsoft SQL Server experience is beneficial.
  • Familiarity with testing, source control tools such as Git, and collaborative software development practices.
  • Good analytical, problem-solving, communication, and collaboration skills, with willingness to learn from feedback.
  • Interest in AI assistants, large language models, conversational AI, or workflow automation.
  • Beneficial exposure to LLM APIs, prompt design, retrieval-augmented generation, embeddings, or vector search through professional, academic, or personal projects.
  • Familiarity with JavaScript, TypeScript, and a framework such as React or Angular is advantageous.
  • Familiarity with cloud platforms or DevOps practices is beneficial.

Tech Stack

AngularGitJavaScriptMicrosoft SQL ServerReactSQLTypeScript
Intermedia Intelligent Communications

About Intermedia Intelligent Communications

1,001-5,000 employees

Intermedia Intelligent Communications provides cloud-based unified communications and collaboration for businesses, spanning voice, video conferencing, chat/SMS, contact center, business email, file sharing, and backup. Its subscription UCaaS suite, including Intermedia Unite, is sold directly and through 7,500+ channel partners, serving over 150,000 businesses. Headquartered in Sunnyvale, California, Intermedia is privately held and backed by Madison Dearborn Partners.

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