13 days ago
Denver, CO, USA or Phoenix, AZ, USAMid Level
H1B sponsor
Responsibilities
- Lead technical strategy for upsell, cross-sell, and renewal opportunities.
- Identify expansion opportunities, technical risks, and whitespace within customer accounts.
- Conduct discovery of customer environments, threats, and adoption gaps.
- Design scalable solutions across hybrid, multi-cloud, and existing security stacks.
- Advise customers on integrations, performance, and architectural trade-offs.
- Align solutions with SOC workflows, business outcomes, ROI, efficiency, and risk reduction.
- Engage technical and executive stakeholders through consultative, insight-driven conversations.
- Partner with Account Executives on qualification, deal strategy, forecasting, account planning, and QBRs.
- Collaborate with Customer Success, Professional Services, Support, Product, and Engineering.
- Drive adoption, resolve customer challenges, and provide product feedback.
Requirements
- Experience in Solutions Engineering, pre-sales, or technical account roles in cybersecurity or SaaS.
- Strong knowledge of networking, AWS, Azure, GCP, cloud architectures, and security architectures.
- Familiarity with SOC tools including SIEM, SOAR, EDR/XDR, and complex environments.
- Proven ability to expand accounts, design solutions, and influence stakeholders.
- Strong communication, analytical, and consultative selling skills.
- Fundamental understanding of AI technologies including LLM, ML, and NLP.
- Bachelor’s degree or higher preferred, or equivalent experience.
- Relevant cloud, security, and/or AI certifications are a plus.
Benefits
- 100% medical, dental, and vision insurance, including dependents.
- Paid parental leave.
- Pet insurance discount.
- Life insurance.
- Commuter benefits.
- 401(k).
- Employee Assistance Program.
Tech Stack
Categories
Solutions Engineering
About Darktrace
Darktrace is a global leader in AI cybersecurity, providing the essential cybersecurity platform to secure organizations today and for an ever-changing future. Darktrace AI learns from each business's unique data in real time, detecting threats and intervening against attacks with precision and speed. We are a diverse and inclusive team of over 2,400 employees, each playing a crucial role in protecting nearly 10,000 organizations and communities worldwide from known, unknown, and novel cyber-threats.