Base Salary
$125k - $220k/yr
Responsibilities
- Lead technical discovery and blueprinting for new customer activations.
- Map customer business systems and design data flows between 1mind agents, client technology stacks, APIs, and databases.
- Configure agent visualizations, logic gates, response triggers, and other experiential behaviors.
- Guide customer stakeholders through the technical activation journey and translate technical issues into actionable outcomes.
- Test agent behavior before and after deployment to ensure performance and reliability.
- Partner with Product and Engineering to advocate for platform enhancements based on customer activation challenges.
Requirements
- 3–5+ years of experience in a technical, customer-facing SaaS role such as Solutions Architect, Implementation Engineer, or Technical Account Manager.
- Proven experience integrating systems using APIs, webhooks, and middleware.
- Experience mapping complex business workflows with tools such as Lucidchart, Miro, or Visio.
- Experience managing high-stakes enterprise stakeholder projects during onboarding or activation.
- Preferred familiarity with LLM prompt engineering, vector databases, or NLP concepts.
- Python, JavaScript, or SQL knowledge is preferred for troubleshooting integrations.
- Experience in Customer Experience or Digital Transformation sectors is preferred.
- Proficiency with Asana, Jira, or Monday.com is preferred.
Benefits
- Fully remote work from anywhere in the United States.
- Remote-first culture with ownership, autonomy, and impact from day one.
- Competitive total compensation package including base salary, equity, benefits, and perks.
- Opportunity to work on AI-powered go-to-market operations and the future of human-AI collaboration.
Tech Stack
Categories
About 1mind
1mind is a platform that deploys GTM Superhumans for revenue teams so that Every1 Wins, your customers and buyers, your team, and your business. The Superhuman GTM brain is made up of an AI Knowledge Graph + Action Orchestration layer built to function as autonomous employees operating across the entire customer lifecycle. They perform the work of SDRs, first-call AEs, SEs, CSMs, and In-Product Guides (a previously non-existent role). Superhumans integrate seamlessly into existing workflows to qualify buyers, book meetings, deliver pitches, give demos, handle objections, uncover pain points, build value models, and onboard customers. They delight buyers, drive operational efficiency, and scale beyond human limitations that increases revenue, shortens sales cycles, and increases ACV. Core Use Cases: • Website Inbound: Superhumans available 24-7 to do the full pitch, do discovery, share content, demo, qualify and drive to action (book meetings, drive to trial, convert independently without human intervention, or pass to nurture). • Ride-Along Sales Engineer: Superhumans support sellers live on Zoom/Teams/GoogleMeet calls to answer technical questions, share content, do technical discovery and demo. • PLG/SMB Seller: Superhumans engage, guide, support, and convert to free trial, from free users to paid, and paid to committed contracts. Supermans sell, onboard and support at scale and nurture the long tail. Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com.