Aircall.io, Inc.

Software engineer, Programmable Comms

Aircall.io, Inc.
Apply
2 days ago
Madrid, SpainSenior

Responsibilities

  • Design and build scalable, secure backend services for high-volume workloads.
  • Maintain GitLab CI pipelines, release workflows, automated testing, and continuous delivery practices.
  • Debug and optimize desktop memory usage and CPU performance to maintain high audio quality during calls.
  • Operate, monitor, and optimize distributed systems in AWS production environments.
  • Lead reliability, resilience, and performance improvements from system design through production operation.
  • Apply RTC/VoIP architecture and protocol knowledge to voice and messaging infrastructure.
  • Participate in an on-call rotation for critical system issues.

Requirements

  • Solid experience building backend services with a focus on security, scalability, availability, and performance.
  • Strong knowledge of CI/CD pipelines, infrastructure-as-code, automated testing, and deployment practices.
  • Hands-on experience with GitLab CI/CD or similar tools, release workflows, code reviews, and production continuous delivery.
  • Proficiency with containerized environments including Docker and Kubernetes.
  • Experience operating and optimizing high-volume, high-availability systems in AWS production environments.
  • Ability to troubleshoot, monitor, and improve distributed production systems.
  • Understanding of RTC/VoIP architectures and protocols, including SIP and RTP.
  • Familiarity with open-source SIP/RTC technologies such as FreeSWITCH, Kamailio, or Asterisk.
  • Exposure to media servers, signaling flows, or real-time communications debugging.
  • Familiarity with modern development practices and AI-assisted development tools.
  • Fluency in written and spoken English, strong communication skills, autonomy, initiative, and end-to-end ownership.

Benefits

  • Competitive salary package and benefits.
  • Work-life balance in a people-focused environment.
  • Fast-learning, entrepreneurial, and collaborative team culture.
  • International and multicultural workplace with more than 45 nationalities.

Tech Stack

Categories

Aircall.io, Inc.

About Aircall.io, Inc.

501-1,000 employees
Contact me