Staff Engineer
Culture Amp17 hours ago
Melbourne, AustraliaStaff+
Responsibilities
- Set the technical direction for foundational Agent Hub capabilities including agent execution, orchestration, MCP tools, identity, context and knowledge, evaluation, and operational visibility.
- Design, build, and operate autonomous agents, workflows, and internal integrations, selecting among deterministic automation, tools, single-agent, and multi-agent approaches.
- Build reusable MCP servers and tool patterns with schemas, credential brokering, identity-aware access, authorization, and auditable interactions.
- Develop knowledge and context capabilities using document retrieval, vector search, knowledge graphs, registries, and semantic models.
- Establish practices for secure deployment, testing, evaluation, observability, cost management, reliability, and human escalation.
- Partner with business teams to identify valuable problems, shape ambiguous opportunities, and deliver adopted solutions.
- Apply agent registry, risk framework, and governance patterns covering ownership, purpose, authority, data access, and accountability.
- Coach teams and provide architecture guidance, reusable patterns, documentation, and playbooks.
Requirements
- Strong backend engineering skills, ideally with TypeScript and/or Python, including APIs, testing, service design, production systems, and end-to-end integrations.
- Hands-on experience delivering and operating cloud-native solutions in AWS, including production security, identity, permissions, secrets, and reliability.
- Practical experience with AI agents, Claude or similar tooling, MCP or comparable integration patterns, and single-agent, multi-agent, workflow, and human-in-the-loop systems.
- Working knowledge of agent runtime concerns including tool permissions, identity propagation, session state, token and time budgets, retries, evaluation, tracing, cost attribution, and auditability.
- Experience designing knowledge or memory architectures using vector- or graph-based retrieval.
- Track record of taking ambiguous problems from discovery through shipped and governed solutions while influencing stakeholders through delivery.
- Ability to define platform boundaries and self-service patterns that preserve security and operational quality.
- Systems-thinking, sound technical judgment, collaboration, coaching, and comfort building greenfield capabilities are expected.
Benefits
- Equity through the Employee Share Option Program.
- Learning programs and coaching.
- Quarterly refresh days, an extended end-of-year break, and a monthly wellbeing and lifestyle allowance.
- Inclusive parental leave from day one.
- MacBook and home-workspace setup budget.
- Five annual social impact days.
- Medical insurance coverage for employees and families in the US and UK.
- Most roles work from a local Culture Amp office an average of two days per week.
Tech Stack
Categories
About Culture Amp
Culture Amp builds a SaaS employee experience platform for HR and people leaders, combining engagement and pulse surveys, performance management, and people analytics. Its tools help organizations collect feedback, analyze culture and DEI data, and act on insights across the employee lifecycle. Founded in 2010 and headquartered in Richmond, Victoria, the privately held company serves thousands of companies worldwide, including customers like Canva, Asana, Dolby, McDonald’s, and Nasdaq.