Senior Forward Deployed Engineer

4 months ago

Base Salary

$133k - $176k/yr

Responsibilities

Lead complex technical discovery, solution architecture, proofs of concept, demos, RFP responses, API validation, and integration work throughout customer sales cycles.
Partner with Account Executives and customer stakeholders to align Productboard and Productboard Spark capabilities with business objectives.
Configure integrations, design customer workspace structures, drive activation, and hand off or manage deployments through first value.
Synthesize customer feedback into actionable product intelligence and collaborate with Product, Sales, and Marketing on roadmap, integrations, and positioning.
Build reusable proof-of-concept frameworks, demo environments, technical playbooks, guided setup flows, integration templates, and onboarding resources.
Represent Productboard at conferences, roadshows, executive dinners, roundtables, panels, and other thought leadership events.

6+ years of experience in Sales Engineering, Solutions Engineering, or Forward Deployed Engineering at a B2B SaaS company.
Hands-on builder experience configuring, integrating, and prototyping live customer solutions.
Experience with REST APIs, webhooks, and SaaS integration patterns.
Ability to manage complex, multi-stakeholder deal cycles involving technical buyers, IT, and C-suite stakeholders.
Strong understanding of product, engineering, and customer success operations, with exceptional communication and presentation skills.
Product-minded approach, strong ownership, and ability to connect customer needs to broader product strategy.
Preferred: familiarity with Productboard, Jira Product Discovery, Aha!, AI-assisted workflows, customer feedback platforms, or Productboard Spark and similar AI product agents.
Preferred: experience scripting lightweight automations or integrations with Python or JavaScript.
Preferred: comfort presenting to senior audiences at panels, executive dinners, or conference stages.

Base pay range of $133,100-$176,400 in the San Francisco area, plus a 25% variable component, competitive equity awards, and benefits.
Competitive compensation, stock options, and company 401k.
Budget for online courses, books, and conferences.
Flexible PTO, paid sick days, flexible working hours, and a home office.
Hybrid schedule with Monday, Tuesday, and Thursday in office.
Commuter benefits, volunteer day, fertility benefits, free snacks and drinks, catered lunches, gym and wellness membership contributions, and a mental wellness program.

201-500 employees