2 months ago
Responsibilities
- Own strategic AI build partnerships end to end, from discovery and opportunity framing through workshops, build sprints, validation, and handoff
- Lead executive workshops that identify high-value workflows and produce prioritized use-case portfolios
- Recommend engagement models including in-surface enrichment, callable tools, bespoke skills, and insight-to-action workflows
- Define business cases, ROI assumptions, success metrics, and validation approaches with customers
- Translate customer workflows and technical requirements into scoped AI solutions and multi-workstream delivery plans
- Partner with Product and Engineering to lead Forward Deployed sprints and drive build quality, delivery discipline, and customer outcomes
- Validate delivered solutions and position them to scale across customer organizations
- Lead platform-level roadmap conversations with customer AI leadership, including CTOs and CIOs
- Collaborate with Customer Success, Professional Services, Sales, and Value Engineering
- Shape AcuityMD’s external product-market narrative on AI in MedTech
- Mentor early-career Medtech Architects and improve the Forward Deployed playbook
Requirements
- 10+ years of relevant experience across MedTech, healthcare technology, enterprise SaaS, AI services, or adjacent fields
- Direct MedTech experience is strongly preferred and weighted based on depth and leadership impact
- Demonstrated record of leading strategic customer engagements and delivering complex technical solutions in enterprise environments
- Experience delivering AI products, AI-enabled services, or custom AI solutions for customers
- Credibility with C-suite stakeholders including CEOs, CTOs, CIOs, and CCOs
- Ability to lead executive workshops, conduct rigorous discovery, and navigate difficult conversations
- Fluency in AI, solution architecture, roadmap discussions, solution patterns, risks, and tradeoffs
- Experience scoping, selling, and delivering complex, multi-quarter, multi-workstream engagements
- Strong commercial and customer judgment in evaluating use cases, scope, value, and delivery considerations
- Exceptional communication skills across technical and non-technical audiences
- Cross-functional leadership across Sales, Customer Success, Product, Engineering, Implementation, and Data teams
- Startup or high-growth environment experience preferred
- Advanced degree such as an MBA, MS, or clinical degree is a nice-to-have
- Prior Forward Deployed experience at a peer AI, data, or enterprise software platform company is a nice-to-have
- Published thought leadership at the intersection of MedTech and AI is a nice-to-have
- Eligible U.S. work permit required
Benefits
- Remote-first, full-remote flexibility for U.S. employees
- Work-from-home stipend and $1,000 home office equipment stipend with WiFi reimbursement
- Flexible PTO and hours
- 100% paid employee health, dental, and vision plans; 75% paid dependent coverage
- 8-16 weeks of fully paid, flexible parental leave
- Learning and up-skilling budget
- Optional team retreats and 4-5 company or team on-sites per year
- Eligible U.S. work permit required
Categories
Forward Deployed
About AcuityMD
AcuityMD builds an AI-driven software and data platform for MedTech commercial teams to find target markets, prioritize physicians, and track product adoption. It combines real-world healthcare data with analytics to support sales, marketing, and market access workflows, offered as subscription software. The privately held company is headquartered in Boston and is venture-backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, with a remote-first U.S. workforce.