8 hours ago
Remote, CanadaStaff+
Responsibilities
- Build and ship full-stack features, integrations, and customer-specific customizations across front-end UI, APIs, services, and deployment configuration.
- Work directly with technical partners and enterprise customers to understand environments and requirements and turn them into technical plans and working software.
- Support pilots, proofs of concept, and early production deployments in partner-hosted and customer-controlled environments.
- Diagnose and fix complex application, infrastructure, identity and access, integration, and data-access issues that require code changes and releases.
- Maintain customer-specific customizations as the core product evolves.
- Turn recurring customer requests into reusable product capabilities rather than one-off solutions.
- Bring deployment feedback into roadmap and prioritization discussions.
- Create documentation, deployment guidance, and runbooks for partner self-service.
- Use AI-assisted development tools while maintaining quality, security, and maintainability.
Requirements
- 10+ years of professional software engineering experience, including significant Staff-level production application work.
- Strong full-stack skills with modern TypeScript or JavaScript, component-based front-end frameworks, back-end services, APIs, and integrations.
- Meaningful technical customer, partner, or systems-integrator experience that included writing code; forward-deployed, embedded, consulting, and implementation engineering experience qualifies.
- Experience building or supporting AI-enabled applications such as LLM platforms, RAG systems, agents, enterprise search, or data connectors.
- Understanding of enterprise deployment concerns including authentication, identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability.
- Sound judgment about customization, product generalization, and pushing back on unsuitable requests.
- Clear communication with technical implementers and non-technical stakeholders.
- Strong cross-functional collaboration with product managers, designers, engineers, and other stakeholders.
- Ability to work independently in an early-stage product environment.
- Bonus: experience with self-hosted, private cloud, sovereign, or regulated environments.
- Bonus: experience with Docker, Kubernetes, and cloud deployment.
- Bonus: experience with European enterprise or public-sector customers, data residency, or sovereignty requirements.
- Bonus: experience supporting security reviews, privacy assessments, or enterprise procurement.
- Bonus: open-source contributions or experience in open collaborative engineering environments.
Benefits
- Fully remote, full-time work with schedule flexibility and expected overlap with European business hours.
- Company-provided laptop and monthly remote work stipend.
- Annual bonus program and annual professional development stipend.
- Access to Coursera, industry conferences, company all-hands, and team gatherings.
- 24 days of PTO per year, birthday leave, year-end shutdown, nine wellbeing days, public holidays, and other paid leave.
- Quarterly wellbeing stipend for personal or family activities.
- RRSP contributions, health, dental, vision, disability, and life insurance.
- Employee assistance program, paid parental leave, and paid sick days.
Tech Stack
Categories
About Mozilla
Mozilla builds open-source internet software, best known for the Firefox web browser, plus privacy tools like a VPN, password manager, and identity services. Its products are largely free and monetized through search partnerships and paid subscriptions, serving consumers, developers, and enterprises building for the web. Founded in 2005 and headquartered in San Francisco, Mozilla Corporation is wholly owned by the non-profit Mozilla Foundation.