23 hours ago
Base Salary
$134k - $221k/yr
Responsibilities
- Guide customers in building scalable, optimally managed solutions using Red Hat technologies.
- Lead discovery sessions, workshops, enablement activities, and customer engagements.
- Create and review task lists, scope projects, align solutions with customer requirements, and support project delivery.
- Provide technical expertise during presales activities and help build customer technical roadmaps.
- Lead implementation teams and oversee timelines, scope, stakeholder needs, and customer outcomes.
- Build customer relationships and articulate the value of Red Hat Consulting, Training, and Technical Account Manager services.
- Provide customer feedback to internal teams and lead initiatives that improve innovation, efficiency, and growth.
- Mentor and coach team members and participate in internal and external communities of practice.
- Travel regularly to customer locations throughout North America, potentially weekly based on project needs.
Requirements
- At least 5 years of experience in a solution architect, enterprise architect, or technical consultant role.
- Track record of creating architectural designs and leading implementation teams to successful customer outcomes.
- Experience overseeing project delivery, timelines, scope of work, stakeholder needs, and expectations.
- Experience collaborating across diverse teams and stakeholders and mentoring or coaching team members.
- Experience leading teams in workshops, enablement activities, or customer engagements.
- Associate degree, bachelor’s degree, or higher in computer science or a technical discipline.
- Experience leading successful modern cloud platform consulting engagements.
- Experience with Red Hat OpenShift and/or underlying technologies such as Kubernetes.
- Experience with virtualization or cloud technologies including OpenShift Virtualization, OpenStack, VMware vSphere, Microsoft Hyper-V, AWS, or Microsoft Azure.
- Experience with automation tools such as Ansible and Terraform and infrastructure-as-code practices.
- Solid understanding of enterprise compute, storage, and networking infrastructure.
- Strong written, verbal communication, and presentation skills.
- Active Top Secret Clearance with SCI eligibility and residence in a state where Red Hat is registered to do business.
- Willingness to obtain Red Hat certifications; current active Red Hat certifications are a plus.
- Willingness to travel regularly and work on-site with clients.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible Spending Account and Health Savings Account options.
- 401(k) retirement plan with employer match.
- Paid time off, holidays, and paid parental leave.
- Disability, paid family medical leave, and paid military leave benefits.
- Employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, and employee assistance program.
- Intensive customized training on Red Hat technologies and Services solutions, including Red Hat certification enablement.
- The role requires on-site client work and regular travel throughout North America, potentially weekly.
- Benefits listed apply to full-time, permanent U.S. associates at Red Hat.
Tech Stack
Categories
Solutions Engineering
About Red Hat
Red Hat builds enterprise open-source software, including Red Hat Enterprise Linux, OpenShift for Kubernetes, and Ansible automation, sold via subscriptions with support, training, and consulting. It serves large enterprises and public-sector organizations running hybrid and multi-cloud infrastructure and modern application platforms. Founded in 1993 and headquartered in Raleigh, North Carolina, Red Hat operates as an independent subsidiary of IBM.
