Senior Solutions Engineer - Eastern or Central Time Zone (USA Remote)
Turnitin, LLC20 hours ago
Remote, United StatesSenior
Base Salary
$88k - $146k/yr
Responsibilities
- Serve as a customer-facing technical subject matter expert for Turnitin’s Integrity and Assessment products.
- Lead or support customer meetings, product overviews, tailored demonstrations, workflow discussions, and business cases.
- Resolve technical product inquiries and advise on technical, integration, and product-related RFP/RFI questions.
- Manage customer trials, pilots, and proofs of concept with clear evaluation criteria and successful outcomes.
- Conduct technical discovery with customer stakeholders to gather requirements, constraints, and future-state workflows.
- Partner with Sales on deal strategy, customer messaging, consultative selling, and deal closure.
- Provide customer, market, competitive, and feature-request feedback to Product, Marketing, and senior leadership.
- Contribute to product launches, mentorship, best-practice sharing, and scaling the global Solutions Engineering organization.
Requirements
- 7+ years of experience in Solutions Engineering, technical pre-sales, or technical consulting in EdTech or Enterprise SaaS.
- Strong consultative selling and presentation skills, including the ability to explain technical concepts to executive, academic, and technical audiences.
- Proven experience managing technical evaluations, proofs of concept, and RFP responses in complex sales cycles.
- Demonstrated ability to understand customer workflows, complex integrations, requirements gathering, and change management.
- Experience with LMS platforms, LTI standards, and REST APIs is a plus.
- Must be able to regularly adjust schedules across global time zones for collaboration within a global function.
Benefits
- Remote-first culture with a USA-remote position for the Eastern or Central time zone.
- Generous paid time off, self-care days, national holidays, two Founder Days, Juneteenth observance, and paid volunteer time off.
- Health care coverage, wellness programs, an employee assistance mental health platform, parental leave, and retirement plan match or contribution.
- Education reimbursement, monthly wellness or home-office reimbursement, and charitable contribution matching.
- Bonus eligibility and a comprehensive total rewards package; compensation details are determined by location, experience, skills, education, and other job-related factors.
Categories
Solutions Engineering
About Turnitin, LLC
Turnitin builds academic integrity and assessment software used by universities, publishers, and certification programs to check originality, grade, and evaluate learning. Its portfolio includes Turnitin Similarity and Feedback Studio, iThenticate, Gradescope, ExamSoft, ProctorExam, and Ouriginal, sold primarily via institutional subscriptions. Founded in 1996 and headquartered in Oakland, California, Turnitin is privately held and part of Advance (Advance Publications).