1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Lead ServiceNow development workstreams from requirements through configuration, testing, and deployment.
- Design and configure ServiceNow platform solutions aligned with client processes, technical constraints, and future growth plans.
- Translate business requirements into user stories, technical specifications, and implementation tasks for ServiceNow modules and integrations.
- Manage priorities, timelines, risks, and progress across multiple in-flight work items.
- Develop scripts, workflows, automations, and data mappings to support platform functionality and process improvement.
- Review code, configurations, and defect fixes for accuracy, performance, and maintainability.
- Build client stakeholder relationships, communicate delivery status, and resolve issues.
- Guide junior team members through technical problem-solving, solution design, code reviews, and delivery methods.
- Use testing and production-support feedback to refine solutions and improve platform stability.
Requirements
- Bachelor's degree required.
- At least 2 years of experience required.
- Oral and written proficiency in English required.
- Experience developing ServiceNow solutions in client support settings is valued.
- Ability to translate business process needs into platform functionality and apply ServiceNow deployment knowledge across implementation workstreams.
- Ability to navigate ambiguity, manage deliverables independently, mentor junior team members, and use stakeholder engagement to shape service delivery decisions.
Benefits
- PwC Acceleration Center India role supporting global client teams across multiple geographies and jurisdictions.
- Hands-on learning, access to cutting-edge tools, and an inclusive culture.
- Travel requirements not specified.
Categories
About PwC
PwC is a global network of professional services firms providing assurance, tax, and advisory work for businesses and public-sector clients. It sells project-based and managed consulting, audit, and deals services, and implements and integrates business applications. Formed in 1998 by the merger of Price Waterhouse and Coopers & Lybrand, it is headquartered in London and is one of the Big Four accounting firms.