20 days ago
Berlin, GermanyMid Level / Senior
H1B Sponsor
Responsibilities
- Design, develop, and execute comprehensive test plans and test cases for new and existing features.
- Identify ambiguities or gaps in product specifications and propose improvements to ensure testability.
- Automate key scenarios using the Playwright-based test framework (TypeScript).
- Perform manual exploratory testing for complex, high-impact features.
- Analyze and communicate test results, triaging issues with actionable insights.
- Maintain and evolve testing standards, procedures, and documentation.
- Set up and manage testing environments to mirror production usage patterns.
- Investigate customer-reported issues, including log analysis and severity assessment.
- Collaborate with developers and product managers to drive quality from feature design through release.
- Contribute to release decisions with risk assessments and test coverage summaries.
- Partner with cross-functional teams to elevate quality across the SDLC.
- Identify and advocate for opportunities to expand test coverage across the organization.
Requirements
- BS/MS in Computer Science, Engineering, or equivalent technical experience.
- 5+ years of experience in software QA within SaaS, preferably in customer engagement or contact center platforms.
- Strong track record in creating and executing both manual and automated test strategies.
- Proficiency in automation frameworks (e.g., Playwright, Cypress) and modern development workflows.
- Deep understanding of QA methodologies, processes, and CI/CD practices.
- Attention to detail with a bias toward risk-based testing.
- Strong problem-solving and debugging skills, including backend and frontend issue investigation.
- Ability to think like an end-user and test accordingly.
- Excellent communication skills and the confidence to advocate for quality.
- Experience mentoring peers or contributing to testing infrastructure is a plus.
Tech Stack
CypressDatadogGrafanaTypeScript