Senior ServiceNow Developer
General Dynamics Information Technology1 day ago
Remote, United StatesSenior
Base Salary
$119k - $161k/yr
Responsibilities
- Develop, configure, customize, test, and deploy ServiceNow applications and solutions.
- Implement workflows, integrations, automations, access controls, Service Catalog features, and other ServiceNow capabilities.
- Build and maintain integrations with external applications using REST APIs, SOAP APIs, Integration Hub, and authentication methods such as OAuth and Basic Auth.
- Use JavaScript, ServiceNow scripts, ServiceNow SDK, Fluent, and related AI developer tools to accelerate delivery.
- Participate in code reviews and maintain high standards of code quality.
- Troubleshoot platform issues and ensure system reliability through robust design, testing, and responsive issue resolution.
- Create and maintain technical documentation for applications, APIs, and processes.
- Stay current with ServiceNow trends and recommend innovative platform improvements.
- Collaborate with cross-functional teams and manage multiple assignments with shifting priorities.
Requirements
- At least 6 years of full software development lifecycle experience with strong JavaScript experience.
- Proven software development experience outside the ServiceNow platform.
- Advanced experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, UI Pages, Workflow, Flow Designer, Integration Hub, Reporting, Database Views, and Performance Analytics.
- Experience with AI Control Tower, Now Assist Skill Kit, Virtual Agent, AI Search, and Automated Test Framework.
- Experience designing, building, and troubleshooting ServiceNow integrations with external systems using REST APIs, SOAP APIs, Integration Hub, OAuth, and Basic Auth.
- Hands-on experience configuring and managing Now Assist applications for areas such as ITSM, HRSD, CSM, or Creator.
- Strong analytical, problem-solving, communication, collaboration, prioritization, and knowledge-sharing skills.
- Experience working on Agile/Scrum project teams.
- Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience is preferred.
- ServiceNow Certified Application Developer certification is preferred.
- ServiceNow Certified Implementation Specialist or related Discovery, Event Management, or Service Mapping certifications are preferred.
- Experience with ServiceNow CMDB, Event Management, Service Mapping, relational database concepts, Microsoft Office Suite, and SharePoint is preferred.
- ITIL Foundation Certification or willingness to obtain it within one year is preferred.
- Candidates must be able to obtain a Public Trust, have lived in the United States for at least three of the last five years, and pass a public trust background investigation.
Benefits
- Remote work with a flexible work environment, full-flex work weeks where possible, 40 scheduled hours per week, and less than 10% travel.
- Competitive 401(k) program with company match.
- Medical, dental, vision, health savings account, disability, life, accidental death and dismemberment, personal accident, critical illness, and business travel insurance options.
- Paid vacation, sick, personal, parental, military, bereavement, jury duty, and other leave, including 15 days of paid leave and 10 paid holidays typically provided to new employees.
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.
- Internal career mobility support, recognition and rewards, and collaborative teams.
Tech Stack
Categories
About General Dynamics Information Technology
General Dynamics Information Technology (GDIT) delivers enterprise IT, systems integration, cybersecurity, cloud, and software engineering services to U.S. federal agencies, including defense and intelligence organizations. It provides contract-based professional and managed services ranging from network operations and unified communications to training and simulation. GDIT is a business unit of General Dynamics (NYSE: GD) and is headquartered in Falls Church, Virginia.