20 hours ago
London, United KingdomSenior
Responsibilities
- Monitor and maintain Data Platform reliability, uptime, performance, scalability, and SLA compliance.
- Manage deployments, data pipeline stability, dashboard refreshes, incident response, troubleshooting documentation, and on-call support.
- Design and maintain monitoring dashboards and SRE frameworks while automating and modernizing operational processes.
- Support data quality, reconciliation, data assurance, governance, security, privacy, lifecycle management, and disaster recovery activities.
- Optimize the Datactics platform and use generative or agentic AI and automation to improve efficiency and self-healing capabilities.
- Collaborate with Data & Analytics, Security, and other cross-functional teams to deliver reliable platform changes.
Requirements
- Experience supporting scalable, high-performance data platforms in hybrid Azure environments, including relational and NoSQL databases, data warehouses, and cloud infrastructure.
- Hands-on experience with SQL, ETL tools, monitoring and logging, DevOps, version control, data security, and data governance.
- Knowledge of Microsoft SQL Server administration, T-SQL, DML, DDL, SSIS, Databricks, and Power BI.
- Experience with Azure technologies including ADLS, ADF, Azure SQL Database, Delta Lake, Azure DevOps, Logic Apps, Function Apps, Key Vaults, and Storage Accounts.
- Experience with Terraform, Python or PySpark, data modeling, data integration, ETL processes, governance, and security.
- Experience with incident management, high availability and disaster recovery, ITSM principles, and Site Reliability Engineering.
- Familiarity with ServiceNow, Jira, Agile working practices, and producing concise technical and non-technical documentation.
- Strong communication, organizational, interpersonal, collaboration, and problem-solving skills, with the ability to work under tight deadlines.
- Experience with Datactics or similar platforms and generative or agentic AI is preferred.
- A degree in Computer Science, Engineering, IT, or a related field is advantageous but not required.
Benefits
- Permanent, full-time employment with 35 hours per week.
- Four days per week required in the 10 Fenchurch Avenue, London office.
- Comprehensive Total Rewards Program including bonuses and flexible benefits; compensation details are not specified.
- Development support through coaching, management opportunities, and a world-class financial-services training program.
- Opportunities to work with leading professionals in a dynamic, collaborative, progressive, and high-performing team.
- Opportunity to make a difference and create lasting impact.
About RBC
Royal Bank of Canada (RBC) provides personal and commercial banking, payments, mortgages, investing, wealth management, insurance, and capital markets services to consumers, businesses, and institutions. The public company, headquartered in Toronto and founded in 1864, serves more than 17 million clients across Canada, the U.S., and other global markets. Revenue comes from interest income, fees, advisory, and trading across its diversified financial services businesses, and it is Canada’s largest bank by market capitalization.