Salesforce Technical Architect
NeuraFlash, Part of Accenture2 days ago
Remote, CanadaSenior
Responsibilities
- Discuss reporting needs with business users and design dashboards and reports for leadership, business groups, and general users.
- Translate business reporting requirements into technical reporting and dashboard specifications.
- Advise business users and technical team members on effective report and dashboard solutions.
- Develop dataflows and lenses in Salesforce Einstein Analytics.
- Establish standards for dataflow, lens, dashboard development, and deployment.
- Define operations and refresh standards aligned with global data strategy.
- Work as a customer-facing technical resource and collaborate with customers, internal teams, and the AI team.
Requirements
- At least 5 years of experience working on the Salesforce platform in a technical application.
- End-to-end project implementation experience, including integrations with SAP, Oracle, or Microsoft Dynamics.
- Strong understanding of multi-tenant architecture and integration architecture.
- Understanding of CI/CD solutions.
- Understanding of PaaS and IaaS platforms such as Heroku, AWS, and Azure.
- Hands-on development experience with Apex, Lightning Components, and Visualforce.
- Salesforce Application Architect and System Architect certifications.
- Full English proficiency and ability to travel internationally.
- Preferred capabilities include stakeholder communication, solution influence, flexibility, organization, and project prioritization.
Benefits
- Remote or in-person work options are available from the Massachusetts headquarters, regional hubs, or remotely.
- Certain roles may require up to 25% travel.
- Flexible scheduling and a culture focused on outcomes rather than fixed working hours.
- Collaborative culture with opportunities to provide feedback to executive leadership.
- Team celebrations and social activities.
About NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, builds AI-powered customer engagement solutions and apps on Salesforce and AWS for enterprises, including contact centers and sales/service automation. The company provides consulting, implementations, and ISV products around Agentforce, Amazon Connect, Service/Revenue Cloud, CPQ, and Field Service. Founded in 2016 and headquartered in Burlington, Massachusetts, it operates as an Accenture-owned specialist focused on conversational AI, analytics, and workflow automation.