2 years ago
Gurgaon, IndiaStaff+
Responsibilities
- Lead Salesforce strategies and architectures for clients across target industries.
- Oversee Salesforce implementations across Data, Marketing, Sales, Service, Experience, and Industry Clouds, including Field Service.
- Integrate Salesforce with external systems using identity and access management, data architecture, and integration patterns.
- Build secure and scalable Salesforce applications using sharing architecture, LWC, Apex, Flow Builder, and related tools.
- Advise clients on build-versus-buy decisions, single-org versus multi-org strategies, and Salesforce DevOps practices.
- Work with CXO-level stakeholders to understand needs, present solutions, and manage expectations.
- Lead business development and sales activities to generate and expand client opportunities.
- Manage project teams, vendors, budgets, timelines, and quality assurance activities.
- Develop trusted relationships with clients as a C-level advisor and deliver high-quality products.
- Coach team members and contribute knowledge documents to the firm's intellectual capital.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8–14 years of experience in IT architecture, technology transformation, Salesforce architecture, and development.
- Salesforce Application Architect and System Architect certifications.
- Experience leading and delivering complex Salesforce solutions for at least 5–10 clients in target industries using Sales Cloud, Marketing Cloud, and Service Cloud.
- Experience integrating Salesforce with data lakes, ERP systems, CBS systems, LMS systems, analytical systems such as Tableau, messaging systems such as Kafka, and at least one major public cloud platform.
- Experience working with Indian clients and organizations.
- Strong understanding of the CRM market and competitors, including Salesforce, Microsoft Dynamics, Oracle, and Zoho.
- Excellent communication and presentation skills.
- Willingness and ability to travel as required.
Benefits
- Locations are Gurgaon or Mumbai.
- Travel is required as needed.
Tech Stack
Categories
Solutions Engineering
About BCG
Boston Consulting Group provides management consulting, technology, and design services to large enterprises, governments, and nonprofits, helping with strategy, digital transformation, and operations. The firm works on a project-based, fee-for-service model and also incubates products and ventures through BCG X. Founded in 1963 and headquartered in Boston, it is a global partnership with offices worldwide.