Data 360 - Lead Forward Deployed Engineer, Italian Speaking
Salesforce2 days ago
Milan, ItalyStaff+
Responsibilities
- Configure, develop, test, and deploy Data 360 implementations in customer sandbox and production environments.
- Build ingestion, harmonization, identity-resolution, batch, streaming, and data-integration solutions.
- Create retrieval systems using RAG, vector databases, search indexes, embedding pipelines, and knowledge bases to ground Agentforce solutions.
- Design agent communication protocols, including MCP and agent-to-agent integrations.
- Implement secure authentication, authorization, data-access controls, and enterprise integration patterns.
- Debug ingestion, schema, identity, query, activation, API, permission, and consumption issues using logs and query evidence.
- Validate solutions across edge cases, access boundaries, failure conditions, and customer-scale volumes.
- Partner with customers, architects, deployment strategists, account teams, and technical teams through co-building, handoff, and stabilization.
- Package reusable metadata, scripts, queries, tests, and runbooks and surface reproducible platform gaps to Product and Support.
Requirements
- 5+ years of experience in software engineering, data engineering, or technical implementation, including production data-solution experience.
- Bachelor’s degree in Computer Science or equivalent practical experience.
- Hands-on experience implementing Salesforce Data 360/Data Cloud or a comparable enterprise data platform.
- Experience building data pipelines and integrations with technologies such as Snowflake, Databricks, BigQuery, Redshift, Kafka, cloud object storage, or enterprise MDM platforms.
- Proficiency in SQL and fluency in at least one of Apex, Java, Python, or JavaScript/TypeScript, with willingness to learn others.
- Understanding of data modeling, APIs, integration patterns, batch and streaming processing, and copied, federated, and Zero Copy data access.
- Experience building AI retrieval systems, including vector databases, search indexes, embedding pipelines, or knowledge bases.
- Experience with OAuth, SAML, event-driven architectures, secure data access, permissions, entitlements, consent, and negative testing.
- Ability to diagnose technical problems methodically, implement against documented architectures, explain solutions to customer technical teams, and identify when architect or security-owner input is needed.
- Experience delivering alongside customers, partners, professional services, or implementation teams in deadline-driven environments.
- Relevant Salesforce Agentforce, Data 360, and Salesforce Platform certifications.
- Ability and interest in working directly with customer administrators, developers, data engineers, and architects.
Benefits
- Salesforce provides benefits and resources intended to support balance and personal well-being.
- The position may include an incentive component tailored by grade level in addition to base salary.
Tech Stack
Categories
Forward Deployed
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.